Assistant Director (LEAD)

Position: Assistant Director (LEAD)
Report to: Director of Westside Outreach
Oversee: Case Managers and Senior Program Manager
Location: Campion, 1447 16th Street, Santa Monica, CA 90404
Schedule: Monday-Friday, 8:00am-4:30pm
Status: Full-Time, Exempt (Salary), Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.

SUMMARY:
Law Enforcement Assisted Diversion (LEAD) is a community-based diversion approach with the goals of improving public safety and reducing unnecessary justice system involvement of people who participate in the program. In a LEAD program, law enforcement officers exercise discretionary authority at point of contact to divert individuals to a community-based, harm-reduction intervention for law violations driven by unmet behavioral health needs. There are certain core principles to LEAD that are essential to achieve transformative outcomes. These include LEAD’s harm reduction/Housing First framework, which requires a focus on individual and community wellness, rather than an exclusive focus on sobriety; and police officers and sergeant involvement as meaningful and positive partners in program design and operations.

The LEAD Assistant Director will provide leadership and oversight to the Intensive Case Management team and receive LEAD referrals from law enforcement and community entities in the Venice (Pacific Division) area. This position will serve as a primary liaison with referral sources in the Venice area to ensure timely and appropriate handling of referrals and communications. Additionally, the selected candidate will supervise a team of Case Managers in developing treatment plans and carrying out our appropriate harm reduction interventions.

Duties and Responsibilities:

1. In coordination with the Director of Westside Outreach, responsible for leading all programmatic and administrative aspects of The People Concern LEAD team.
2. Develop and maintain relationships with community partners, stakeholders and program funders, particularly law enforcement contacts.
3. Serve as primary contact for community referrals to ensure appropriate and timely response and engagement of referrals.
4. Manage a team of Case Managers to ensure performance standards are created for all direct service staff and ensure productivity goals and outcomes.
5. Oversee effective referral and coordination of service goals with all providers.
6. Provide leadership around homeless and supportive housing best practice models; generate recommendations for resources based on programming needs.
7. Ensure all client related paperwork, data collection and data systems are complete, timely, accurate, and current in agency records and electronic databases.
8. Participate in outreach activities when appropriate.
9. Refer or connect clients to support services across Los Angeles County including the Division of Substance Abuse Prevention and Control (SAPC), Department of Mental Health (DMH) and the Office of Diversion and Reentry (ODR).
10. Ensure that all Annual Reviews are completed in a timely manner.
11. Provide oversight regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served.
12. Ensure OSHA reports are completed on a monthly basis.
13. Participate in the agency wide quality assurance program and ensure the implementation of quality improvement activities across all E6 to ensure ongoing quality outcomes.
14. Attend meetings and conferences, prepare written reports, and complete related projects as requested.
15. Provide Clinical consultation to staff working with difficult clinical situations, and suggest appropriate clinical interventions, including writing application for 5150 holds if warranted.
16. Attend team case conference and act as the clinical consultant.
17. Participate in and/or lead all staff meetings, and ensure that all staff attend required trainings.
18. Other duties as assigned.

Qualifications:

1. Licensed clinician: LCSW, LMFT, LPCC or ability to obtain.
2. LPS designation, or ability to obtain.
3. Minimum of two (2) years’ experience in management of direct service staff.
4. Minimum of two (2) years’ experience working with homeless individuals with severe and persistent mental illness and co-occurring disorders.
5. Experience in training staff to deliver low-barrier and harm reduction-based services.

Preferred Qualifications:

1. Experience working with law enforcement.

Work Environment:

1. On occasion walk or drive to different local sites.
2. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds.
3. Field (may need to travel) and indoor office environment.
4. Will necessitate working in busy and loud environments.
5. Will be exposed to elements like cold, heat, dust, noise and odor.
6. May need to bend, stoop, twist, and sit throughout the day.

EXPECTED BEHAVIORS OF ALL STAFF:

• Act as a role model.
• Demonstrate a sense of responsibility.
• Continuously learn and improve.
• Acknowledge your own areas of improvement.
• Hear and provide honest, specific and direct feedback.
• Create an environment where everyone is welcomed, valued and respected.

Equal Opportunity Employer:
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern:
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits:

• Medical Insurance
• Vision Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates