Area Clinical Sales Manager

Vapotherm; Hamburg; Vor Ort; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a passionate Area Clinical Sales Manager to enhance product adoption and education within acute and post-acute care settings. This role emphasizes building sustainable relationships with healthcare professionals, leading clinical education efforts, and ensuring effective use of innovative respiratory therapies. With a focus on maximizing product utilization and supporting sales growth, the ACSM will play a crucial role in the expansion of cutting-edge technology in hospitals. If you are driven by a passion for patient care and healthcare innovation, this opportunity offers a dynamic environment with significant fieldwork and the chance to make a meaningful impact.

Qualifikationen

• 3+ years in clinical education or sales in respiratory care.
• Strong communication and relationship management skills.

Aufgaben

• Promote Vapotherm technologies to increase awareness and demand.
• Provide clinical training and support to hospital staff.

Kenntnisse

Clinical Education

Sales Skills

Communication Skills

Relationship Management

Knowledge of Respiratory Therapies

Time Management

Ausbildung

Clinical Background

Experience in Commercial Role

Tools

MS Word

MS Excel

MS PowerPoint

CRM Systems

Jobbeschreibung

At Vapotherm, patients and the clinicians who treat them are our primary focus. The Area Clinical Sales Manager (ACSM) is responsible for leading the equipment validation process for prospective customers and supporting the expansion of Vapotherm technology across various care areas in existing customer facilities through education and training.

The ACSM will lead validation efforts in prospective accounts within acute care hospitals (NICU, PICU, AICU, ED) and post-acute care hospitals and institutions where Vapotherm may be used in respiratory care. The role also involves clinical promotion and education of Vapotherm products and therapies to clinicians in both existing and prospective accounts, supporting sales development and revenue growth within the assigned territory. The ACSM supports the expansion of Vapotherm technology use in current accounts and provides education on the correct application of Vapotherm products through clinical training and expertise, maximizing product sales and utilization in various care settings. The position involves working closely with healthcare providers in both acute and post-acute care environments.

This is a field-based role focused on maximizing product adoption, building sustainable relationships with customers, and ensuring high-quality customer education and support. The ACSM reports to the Country Manager within the Commercial organization and collaborates with sales, clinical, marketing, and other cross-functional teams to deliver on-label education to targeted customers. It is an entry-level clinical and sales hybrid position requiring the ability to work in a fast-paced environment and meet business goals.

Primary Responsibilities :

1. Promote Vapotherm's unique technologies to existing and potential customers to increase awareness and demand.
2. Lead clinical education efforts in the territory to accelerate sales, improve effectiveness, and increase utilization at existing accounts through safe and effective use of therapies.
3. Develop and establish relationships with key stakeholders involved in decision-making within each account independently.
4. Achieve assigned growth targets.
5. Identify customer needs and develop quarterly sales plans to meet those needs.
6. Complete necessary forms and documentation related to the validation process.
7. Provide clinical and product training to hospital staff and prospects, including formal in-service support.
8. Take full responsibility for validation, training, sales processes, technical service, preventive maintenance, and device installation.
9. Implement strategies to increase revenue and profitability of individual accounts.
10. Offer scheduled and on-demand support to customers regarding equipment operation, troubleshooting, patient selection, and clinical best practices.
11. Develop and maintain relationships with key customers, opinion leaders, and strategic partners to support technical, professional, and managerial needs.
12. Create and execute plans to expand current business within the territory, using established guidelines and metrics.
13. Stay informed about key customers, market trends, industry developments, competitors, and clinical literature related to Vapotherm and its competitors.
14. Document all activities, communications, and customer insights in Vapotherm’s CRM system.
15. Provide feedback to Product Development for product improvements and new product ideas, sharing best practices and innovative ideas.
16. Participate in ongoing clinical and business education activities.
17. Organize or present at healthcare practitioner conferences and symposiums about Vapotherm technology and products.
18. Maintain up-to-date knowledge of industry trends, competitors, and clinical literature related to Vapotherm and its competitors.
19. Attend local and national medical meetings as necessary.

Position Requirements :

• Preferred clinical background or at least three years of experience in a commercial role involving clinical education or sales in respiratory or critical care.
• Hospital environment education experience is preferred but not essential.
• Current knowledge of respiratory therapies.
• Proven success influencing clinical use of products, especially with innovative technologies.
• Strong communication skills, both verbal and written, including group presentations.
• Excellent relationship management skills, capable of building sustainable relationships with physicians, hospital leadership, and healthcare professionals.
• Valid driver’s license and access to a car for field activities.
• Reside within the regional geography.
• Proficient in MS Word, Excel, PowerPoint, and online applications.
• Intermediate English fluency (B1 or B2).
• Work from a home-office setup.
• Willingness to travel 50-65% within Germany to visit clients and support customer activities, including product demonstrations and device validations.

Additional Attributes and Success Factors :

• Passion for patient care and healthcare innovation.
• Interest in medical therapies and technology.
• High sales drive and accountability.
• Team-oriented mindset.
• Excellent time management skills.
• Hands-on approach and practical skills.
• Cultural literacy, sensitivity, open-mindedness, flexibility, and adaptability.
• Ability to establish trust and effective working relationships.

This is a full-time role, with approximately 70% fieldwork and nationwide travel, supporting hospital requests for shifts, product transportation, demonstrations, and validations.

While performing duties, employees may need to sit or stand for extended periods, travel by car or plane, operate a vehicle, use a computer, inspect reports/forms, communicate orally or in person, retrieve and return files, and occasionally lift up to 11 kilos.

Vapotherm is an equal opportunity employer, welcoming applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.