Arabic-speaking Digital Trust and Safety Analyst (m/f/d)

TELUS International; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

Join TELUS International as an Arabic-speaking Digital Trust and Safety Analyst in Düsseldorf. In this full-time role, you'll support back-office operations, ensure quality standards, and interact with a multicultural team. Enjoy competitive compensation, a friendly workplace culture, and comprehensive training.

Leistungen

Attractive salary and fully paid training period

Dynamic multicultural team

Opportunities for advancement

Modern office in city center

Leisure areas with yoga and healthy snacks

Employee referral bonus programs

Relocation support within Germany

Qualifikationen

• Fluent in Arabic (written and spoken), minimum B2 level in English.
• Valid work permit for Germany or EU citizenship.
• Available for up to 4 weeks of full-time training.

Aufgaben

• Back-office support.
• Providing online support for specific cases.
• Maintaining quality standards.

Kenntnisse

Fluency in Arabic

English proficiency (minimum B2)

Reliability

Efficiency

Goal-oriented work approach

Jobbeschreibung

Arabic-speaking Digital Trust and Safety Analyst (m/f/d), Düsseldorf

Client: TELUS International

Location: Düsseldorf, Germany

Job Category: Support Positions

Work Style: On Site

EU work permit required: Yes

Job Reference: 42d5a75fd3db

Job Views: 5

Posted: 27.06.2025

Expiry Date: 11.08.2025

Job Description

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world!

This is a full-time position.

What we offer

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Work as part of a dynamic, multicultural team with flat hierarchies and a friendly workplace culture
• Opportunities for advancement in our internationally growing company
• Modern office located in the city center of Essen
• Positive international working environment
• Fun activities such as PlayStation, table tennis, and more
• Leisure areas with yoga, meditation, and healthy snacks
• Employee referral bonus programs
• Varied responsibilities
• Relocation support within Germany (upon written agreement during hiring)

Overview of tasks

• Back-office support
• Providing online support for specific cases
• Maintaining quality standards

We are looking for

• Fluent in Arabic (written and spoken) and minimum B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity for back-office services
• Reliable, efficient, and goal-oriented work approach

Join our team and apply now! For inquiries, contact us at [phone]. We offer virtual interviews and a digitized recruitment process.

About us: Since 1998, TELUS International has been passionate about excellent customer service. In 2020, we became part of TELUS Digital, with over 70,000 team members providing multilingual customer service worldwide.

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Equal Opportunity Statement

At TELUS Digital, we foster a diverse and inclusive workplace. Employment decisions are based on qualifications, merits, and performance, regardless of characteristics related to diversity.