Apprenticeship - IT Specialist for System Integration (m/f/d)

HELM AG; Hamburg; On-site; EUR 12,000 - 16,000; Full time

Job summary

HELM AG in Hamburg invites applicants to start an apprenticeship as an IT Specialist for System Integration (m/f/d). You will learn to support IT systems, handle helpdesk requests, analyze incidents and work with our international team on digital workplace solutions.

The training combines hands-on IT tasks with classes at Berufliche Schule ITECH in Hamburg, focusing on Windows systems, global infrastructure, cloud services (Microsoft 365 and Azure) and hardware/software installation.

Qualifications

• A secondary school certificate, advanced technical college entrance qualification, Abitur or comparable school qualification
• Interest in IT, technology and digital topics
• Enjoyment in understanding problems and developing solutions
• Good German and English skills
• Team spirit, communication skills and a careful way of working

Responsibilities

• You support IT systems, applications and technical infrastructure.
• You assist in the helpdesk and support users with IT questions.
• You analyze errors by phone and email and develop suitable solutions.
• You work with our ticket system and learn how to document incidents clearly.
• You gain insights into process and project management.

Skills

Interest in IT

Team spirit

Communication skills

German and English skills

Careful work approach

Education

Secondary school certificate or higher

Job description

Experience HELM as a unique family business and an attractive employer. Through a constant exchange of ideas, our ultimate goal is to offer our customers future-oriented solutions within our global network. At any time, in any place. This allows us to work proactively and think long-term - in operations, quality management, process optimization, product development and distribution. We are innovation drivers, possibility makers and a reliable partner, all in one.

Apprenticeship - IT Specialist for System Integration (m/f/d)

Date: Aug 14, 2026

Location:

Hamburg, DE, 20097

Business Unit:

Level of Experience: Entry-Level

Are you interested in IT, digital solutions and how technical systems reliably work behind the scenes? Then start your apprenticeship as an IT Specialist for System Integration at HELM.

We will prepare you step by step for your role in our IT system administration. You will get to know our modern IT landscape, support technical questions and work together with an international team on solutions for our digital workplace.

You will work with Windows operating systems, global infrastructure, cloud services based on Microsoft 365 and Azure, as well as the installation of hardware and software.

The practical part at HELM is complemented by classes at the Berufliche Schule ITECH in Hamburg.

What you will learn with us

• You support IT systems, applications and technical infrastructure.
• You assist in the helpdesk and support users with IT questions.
• You analyze errors by phone and email and develop suitable solutions.
• You work with our ticket system and learn how to document incidents clearly.
• You gain insights into process and project management.

What you ideally bring

• A secondary school certificate, advanced technical college entrance qualification, Abitur or comparable school qualification
• Interest in IT, technology and digital topics
• Enjoyment in understanding problems and developing solutions
• Good German and English skills
• Team spirit, communication skills and a careful way of working

What you can look forward to

• Practical IT training in an international environment
• Modern technologies and varied tasks
• Qualified trainers who support you throughout your training
• The opportunity to grow professionally and personally step by step

Every day, each one of us contributes to HELM's success with competence, the highest expertise and unique service. We reward this commitment - not only with international opportunities, possibilities for seminars and further training but also with benefits that offer optimal conditions to reach the perfect work-life balance.

Interested?