> Applications Engineer – Semiconductor IP

Racyics GmbH; Dresden; Híbrido; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

Racyics GmbH in Dresden seeks an experienced Applications Engineer for Semiconductor IP. You will be the technical point of contact for IP customers, delivering expert support, coordinating IP deliveries, and ensuring alignment with development teams.

The role requires a degree in EE/Physics/IT and at least 3 years in ASIC/SoC design or IP integration, with fluent English and German. You will operate in a Linux/Unix environment and drive customer success at the interface of customers and

Formación

• Must hold a bachelor’s or master’s degree in EE, physics or IT.
• Minimum 3 years of experience in ASIC/SoC design or IP integration.
• Proficient in English and German (C1 or native).

Responsabilidades

• Be the technical contact for IP customers and manage requests via the Customer Service Portal.
• Provide first- and second-level technical support for IP products and issues.
• Coordinate IP deliveries and ensure smooth collaboration with development teams.
• Understand customer contracts and align requests with support scope.
• Present customer feedback to IP owners and support teams; foster improved processes.
• Schedule and lead technical customer meetings and drive improvements in service.

Conocimientos

Customer communication

Problem solving

Teamwork

Independent work style

English & German

Linux/Unix

Educación

Bachelor’s or Master’s degree in Electrical Engineering, Physics or IT

Herramientas

Linux/Unix

Descripción del empleo

Job Offer: Applications Engineer – Semiconductor IP

Do you have experience in ASIC/SoC design and enjoy solving complex technical challenges while providing expert support to customers? Are you also known for your structured, solution-oriented approach, strong communication skills, and enthusiasm for working at the interface between customers and development teams?

Then join Racyics in Dresden as Application Engineer - Semiconductor IP!

In this role, you will be the technical point of contact for our IP customers. You will support customers with technical questions related to our IP products, coordinate support requests and IP deliveries, and ensure smooth collaboration between customers and development teams.

Job Description:

• Act as the first point of contact for our IP customers and handle their requests through our Customer Service Portal
• Provide first- and second-level technical support to customers, focusing on our IP products, analyze reported issues, and resolving technical problems
• Escalate in a structured way: Prepare complex cases so that our IP developers and experts can work on them efficiently
• Know the contract situation of your customers and classify incoming requests against the agreed scope of support and maintenance
• Coordinate and prepare IP deliveries, according to internal IP delivery process
• Share customer feedback and technical requirements with IP owners and development teams
• Coordinate technical customer meetings, support process improvements, and the overall customer experience

Requirements:

• Bachelor’s/Master’s Degree in Electrical Engineering, Physics or Information Technology or similar
• At least 3 years of experience in ASIC/SoC design, IP integration, design enablement or a comparable technical field
• Knowledge and understanding of digital and/or analog IP deliverables and how they are used in a customer SoC flow
• Confident working in a Linux/Unix design environment
• Ability to explain complex technical information to the customers and translate input from the customer for our engineers
• Fluent communication skills in English and German (C1 or native level)
• Strong problem-solving and teamwork skills, with an independent and proactive work style

Employment Type:

Full-time (up to 40 hours per week)
Part-time (up to 20 hours per week)

At Racyics, we are committed to providing a comprehensive and competitive benefits package to support the well-being of our employees. From work-life balance to special assets for families and non-German employees, our benefits cater to the diverse needs of our colleagues. Explore our offerings and discover how Racyics is investing in your success and job satisfaction! Your Benefits at Racyics - Racyics GmbH

About us:

Racyics® is Europe’s leading design service provider for mixed-signal system-on-chip design and turnkey services in advanced nodes.

We deliver professional analog, digital and mixed-signal design services tailored to the customers’ needs with focus on realization of complex System-on-Chips in leading edge technology nodes. Our team of more than 150 employees covers the complete chip design process up to system architecture development. Racyics is working for major German and international semi-custom companies both as a service provider and in collaborative partnerships.