Application Supporter – NAV / Business Central (m/w/d)

whatchado GmbH; München; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking an Application Supporter to manage support cases for Microsoft Dynamics NAV and Business Central. This role emphasizes effective communication and technical expertise, ensuring that internal customers receive timely solutions. With a commitment to professional development and a supportive work environment, this company offers flexible working hours, generous vacation days, and opportunities for team bonding activities. If you are passionate about problem-solving and thrive in a collaborative setting, this position is an excellent opportunity to grow your career.

Leistungen

Flexible Working Hours

30 Vacation Days

Work from Home Options

Health and Wellness Programs

Subsidized Public Transport

Social Events

Professional Development Opportunities

Free Snacks and Beverages

Qualifikationen

• 3+ years of experience in application support for Microsoft Dynamics NAV or Business Central.
• Strong communication skills in German and English.

Aufgaben

• Provide 1st and 2nd level support for incoming cases.
• Maintain technical and procedural documentation.

Kenntnisse

Microsoft Dynamics NAV

Business Central

Application Support

Problem Solving

Communication Skills

Compliance Processes

Ausbildung

Degree in (Business) Informatics

Degree in Business Administration

Tools

EASY

SaaS Tools

Jobbeschreibung

Application Supporter – NAV / Business Central (m/f/d)

Loyalty Partner is an international provider of loyalty management solutions and offers with PAYBACK one of the worldwide leading multichannel marketing platforms to its customers. The other subsidiary Loyalty Partner Solutions supply all the tools and services needed to implement customer loyalty programs. The company has a workforce of over 1000 employees. It is headquartered in Munich, with subsidiaries in Austria, Italy and Poland. As part of American Express, Loyalty Partner is the centre of expertise for marketing and couponing platforms within the Group.

With you, our holding tools (focus on Microsoft Dynamics NAV/BC and EASY, plus other SaaS tools) are in the best hands:

YOUR TASKS

• You find the solution to incoming 1st and 2nd level support cases and are flexible in finding solutions. If necessary, you have access to our 3rd level support from the manufacturers or our internal experts.
• You communicate effectively in English and/or German with your internal customers and service providers.
• Technical expertise and clear solution communication go hand in hand for you.
• Adherence to and implementation of compliance processes is a matter of course for you.
• You keep our technical and procedural documentation up to date.

YOUR PROFILE

• You have successfully completed a degree in (business) informatics, business administration or comparable training.
• You have several years of professional experience (> 3 years) in application support for Microsoft Dynamics NAV or Business Central and are also open to supporting other SaaS tools that we support.
• You are characterized by helpfulness, strong communication skills and solution orientation.
• You have a high sense of responsibility and integrity as well as a structured and independent way of working.
• Very good written and spoken German and English skills round off your profile.

OUR OFFER

• Grow like a Pro: Continue learning through individual professional development, grow with us to shape our future together.
• Tasty Breaks: Every visit to our ESSZIMMER tastes like a short visit to Italy – also for vegetarians and vegans.
• Do it your way: In-house KINDERZIMMER, flexible working hours, 30 vacation days and up to 2 days working from home per week.
• Move it, move it: Our bonus program for your well-being - have fun in our 24/7 TURNHALLE and enjoy our goodies for your body and mind during our health weeks.
• Get Together: Meet and spend leisure time with colleagues – in our SPIELZIMMER, at a Coffee Date, be part of our popular Social Days, ski events and seasonal highlights such as Christmas parties, summer parties and team events.
• Easy Going: Coming to the office is not only fun, but also affordable - we cover the costs of your "Deutschland-Ticket".