Application Specialist - Technical Support (m / w / d)

DE50; Bochum; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading technology company in Bochum is seeking an Application Specialist / Technical Support to provide IT support and develop solutions for complex problems. This role involves working collaboratively within a dedicated international team, offering flexible working hours and opportunities for career development. Ideal candidates will have a Bachelor's degree in a computer-related field and three years of relevant experience.

Leistungen

Flexible working hours

Opportunities for further education

Attractive salary package

Qualifikationen

• Three years of related experience required.
• Working knowledge of UNIX and Windows platforms.
• Experience with relational databases (MSSQL, Oracle, PostgreSQL).

Aufgaben

• Provide IT support across various products and platforms.
• Analyze and evaluate break/fix resolutions regarding system operations.
• Develop solutions to complex problems with minimal supervision.

Kenntnisse

Analytical skills

Customer service orientation

Excellent communication skills

Team collaboration

Problem identification

Ausbildung

Bachelor's Degree in a computer-related field

Tools

UNIX

Windows

MSSQL

Oracle

PostgreSQL

Jobbeschreibung

Hybrid

Unser Team

Application Specialist / Technical Support (m / f / d)

Hybrid

We are looking for a passionate and talented Application Specialist / Technical Support (m / f / d) to join our dedicated team.

• Provide information technology support across a range of products and platforms.
• Perform a broad range of support activities on multiplatform environments.
• Review, analyze, and evaluate break/fix resolutions regarding system operations and networking activities.
• Develop solutions to complex problems with minimal intervention from the immediate manager or team leader.
• Organize and prioritize workload within the group.
• Substitute for the manager as needed.

Qualifications

• Bachelor's Degree in a computer-related field preferred (required).
• Three (3) years of related experience (required).
• Working knowledge of platforms such as UNIX and Windows.
• Experience with relational databases: MSSQL, Oracle, PostgreSQL.
• Strong analytical skills, customer service orientation, excellent communication skills, and ability to work collaboratively in a team environment.
• Ability to quickly learn new processes and applications and share knowledge with others.
• Ability to interact effectively with employees at all levels within the company and with customers.
• Proactive problem identification and solution development capabilities.

What we offer :

• The opportunity to contribute significantly to improving clinical research and patient care.
• A dedicated international team that collaborates effectively.
• Flexible working hours, including office and hybrid options.
• Opportunities for further education and career development.
• An attractive salary package.

Our Team

Kairos GmbH (an IQVIA business) is a rapidly growing technology company specializing in innovative software solutions for medical research and healthcare. Our mission is to bridge technology and healthcare to improve patient outcomes.

Our company culture emphasizes creativity, innovation, and collaboration. We value our team as our greatest asset and foster an environment where everyone can contribute to our goals and shape the future of health technology.

Are you ready to start a challenging and rewarding career at Kairos GmbH and make a real difference in healthcare?

We look forward to your application!

Kairos GmbH: Shaping the future of health technology.

IQVIA provides global clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We aim to accelerate the development and commercialization of innovative treatments to improve patient outcomes worldwide. Learn more at

Required Experience :

Unclear Seniority

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Technical Support Specialist • Bochum, North Rhine-Westphalia, Germany