Application Software Support Engineer (m/f/d)

Canon Production Printing; Poing; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading company in digital inkjet technology is seeking an Application Software Support Engineer (m/f/d) to join their Service & Support Team. This role involves global problem-solving, developing solutions, and coordinating projects. The ideal candidate will have a technical background, strong analytical skills, and excellent communication abilities in German and English. The position offers a dynamic work environment with attractive benefits and opportunities for professional growth.

Leistungen

30 days vacation

Bicycle leasing

Discounted local transport ticket

Company pension scheme

Flexible working time model

Individual development prospects

Qualifikationen

• Several years of relevant work experience.
• Excellent written and verbal communication skills in German and good proficiency in English.

Aufgaben

• Analyze and track technical issues with customer installations worldwide.
• Develop targeted and sustainable solutions to complex problems.
• Coordinate project-based activities and provide escalation support.

Kenntnisse

Analytical Skills

Proactive Attitude

Communication Skills

Ausbildung

Bachelor’s degree in a technical field

Jobbeschreibung

Application Software Support Engineer (m/f/d)

Join Our Service & Support Team as Application Software Support Engineer (m/f/d)

Are you ready to drive success in the digital inkjet market and bring your expertise to a highly specialized team? Do you find the commissioning, integration, and lifecycle support of our inkjet products at our global customers an exciting challenge? Do you enjoy working in a small team of specialists and can fulfill this role with precision and professionalism?

If so, apply now! We are looking for experienced Application Software Support Engineer (m/f/d) to take on these tasks with high independence and initiative for our latest developments in digital production printing.

Your Role as Application Software Support Engineer (m/f/d)

• Global Problem Solver: Analyze and track technical issues with customer installations worldwide.
• Solution Architect: Develop targeted and sustainable solutions to resolve complex problems.
• Project Coordinator: Provide escalation support and coordinate project-based activities.
• Knowledge Facilitator: Create and deliver course concepts for users, Canon Service Engineers, and Canon Professional Services Consultants.
• Collaborative Innovator: Work closely with experts in R&D and product marketing.
• Central Troubleshooter: Act as the main interface for resolving PDF print data stream issues.
• Workflow Support: Offer assistance for workflow solutions that enhance high-performance digital inkjet printing systems.

Your Qualifications:

• Educational Background: Bachelor’s degree in a technical field or equivalent education.
• Professional Experience: Several years of relevant work experience.
• Analytical Skills: Ability and willingness to tackle complex issues and process problems methodically.
• Proactive Attitude: Hands-on mentality with a structured, self-driven work approach, effective communication skills, reliability, and a positive team-oriented mindset.
• Language Proficiency: Excellent written and verbal communication skills in German, with good proficiency in English.
• Travel Flexibility: Willingness to travel internationally as needed (an international driving license may be required).

What we offer

• A challenging, interesting and responsible job in a future-oriented and international workplace, with the social benefits of a large company.
• A working environment in which you can contribute your experience and personality
• An attractive salary, a flexible working time model and other social benefits of a large company, such as a company pension scheme and work-life balance
• 30 days vacation
• Bicycle leasing
• Discounted local transport ticket
• Individual development prospects and further training opportunities
• A team that is looking forward to your reinforcement

Are you interested?

Please submit your cover letter and resume stating your period of notice as well as your salary expectations via the ‘apply now’-button. Severely disabled people and people with equivalent disabilities will be given preferential consideration if they are suitable.
Please get in touch with Korbinian Huber for further information:
E-Mail: [e-mail]