Application Manager for Clinical Systems & Reporting (m/f/d)

ABX-CRO advanced pharmaceutical services Forschungsgesellschaft; Dresden; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A contract research organization based in Dresden is seeking an Application Manager to contribute to optimizing clinical trial processes. You'll manage clinical applications and user support, ensuring compliance and data quality. A degree in Life Sciences or equivalent is required, along with experience in Trial Management Systems. This role offers international exposure and the opportunity to drive process improvements.

Qualifikationen

• Experience with Trial Management Systems (TMS) or similar clinical platforms is required.
• Sound understanding of clinical trial workflows and operational data needs is necessary.
• Familiarity with ETL processes or structured documentation is an advantage.

Aufgaben

• Serve as primary contact for users of the Trial Management System (TMS).
• Support and coordinate reporting workflows for operational teams.
• Collaborate with stakeholders to translate user requirements into system features.

Kenntnisse

Strong communication skills

Organizational skills

Fluent English

Knowledge of reporting tools

User-centered approach

Ausbildung

University degree in Life Sciences, Medical Informatics, or Business IT

Tools

SQL-based reporting

Excel dashboards

BusinessObjects

Jobbeschreibung

Are you looking for new and exciting challenges? Do you want to contribute to the optimization of clinical trial processes in a future-oriented healthcare environment?

Then join us as an

Application Manager (m/f/d)

Clinical Systems & Reporting

To expand our young, dynamic, and growing team, we are looking for talented professionals who excel in managing clinical

business applications, driving process optimization, and ensuring seamless user support and system compliance.

ABX-CRO is an internationally operating contract research organization based in Dresden. We provide global services

in the manufacturing, testing, and approval of pharmaceuticals and diagnostics. Our Application Management team is

responsible for supporting the Trial Management System (TMS) and other clinical applications, ensuring data quality,

compliance, and efficient workflows for users worldwide

Your Tasks & Responsibilities

• Serve as primary contact for users of the Trial Management System (TMS) and associated clinical business applications
• Support and coordinate reporting workflows, including design, implementation and maintenance of recurring and ad hoc reports for operational teams and sponsors
• Collaborate with internal stakeholders to collect user requirements and translate them into structured system features or reports
• Plan, test, and coordinate the release of new system functionalities in collaboration with software development and validation teams
• Ensure data consistency and assist with system data quality checks and issue resolution
• Participate in the design and rollout of dashboards, KPIs and business intelligence tools to support trial oversight and performance metrics
• Provide training, documentation and first-level support to system users in Europe, South Africa, Australia and other regions
• Work in close cooperation with QA to support compliance of systems and processes with GxP standards
• Participate in periodic system reviews, change control, and process optimization initiatives
  
  

About You

• University degree in Life Sciences, Medical Informatics, Business IT, or equivalent professional experience in clinical systems
• Experience with Trial Management Systems (TMS) or similar clinical or GxP-related platforms
• Sound understanding of clinical trial workflows and operational data needs
• Knowledge of reporting tools and formats (e.g. SQL-based reporting, Excel dashboards, BusinessObjects, etc.)
• Familiarity with data models, ETL processes, or structured documentation is an advantage
• Strong communication and organizational skills with a proactive, user-centered approach
• Willingness to coordinate international user support, document change requests, and ensure structured rollout
• Fluent English is essential; German language skills are beneficial