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Application Manager
As an Application Manager, you will work directly with multiple application teams to configure, deploy, test, and support in-house written microservices/applications across our global environments. Responsibilities will include:
- Preparing the configuration of microservices using git and YAML for deployment into global edge environments.
- Managing the deployment of new or updated microservices into edge environments.
- Diagnosing issues across your running services using technologies such as MSSQL, MongoDB, Kafka, and Docker.
- Performing extended diagnostics with monitoring and logging tools like Grafana, Loki, and Mimir to identify root causes of issues.
- Communicating with on-premise support regarding service changes and providing training on new features as needed.
- Creating and maintaining training materials and documentation for the services you deploy and own.
- Reporting bugs or issues to Technical Product Owners or Developers when they cannot be resolved through diagnostics.
- Coordinating technically between developers and on-site support until issues are resolved.
Your Profile
- A degree in computer science, business informatics, or equivalent work experience.
- 2-5 years of experience with IT infrastructure or server administration (Windows, Linux, Virtualization, Networking, Security).
- Basic knowledge of microservice architecture, including Docker and Kubernetes.
- Basic knowledge of CI/CD processes.
- Familiarity with or basic working knowledge of MSSQL, MongoDB, Kafka, Windows, and Linux.
- Excellent written and spoken English; knowledge of German is an advantage.
- Strong teamwork skills and a customer- and service-oriented mindset.
- Bonus: prior experience supporting in-house written applications or microservices.