Application Engineer - Support

dSPACE digital signal processing and control engineering GmbH; Paderborn, Berlin; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking motivated engineers to join their team, providing essential support for real-time systems and software. This role involves diagnosing user issues, assisting customers with product features, and contributing to product development. You will work in an innovative environment that values creativity and problem-solving skills, while also benefiting from targeted training and a flexible work-life balance. With a focus on collaboration and personal growth, this opportunity is perfect for those eager to make a significant impact in the field of mechatronic control systems.

Leistungen

Flexitime

Company fitness program

Voluntary net inflation compensation

Corporate day care center

Onboarding program

Targeted trainings

Casual dress code

Qualifikationen

• Bachelor's or Master's degree in relevant fields is required.
• Experience with MATLAB/Simulink and programming languages is desired.

Aufgaben

• Diagnosing user problems and providing solutions through dialogue.
• Assisting customers with product usage and feature implementation.
• Conducting feasibility and benchmark analyses.

Kenntnisse

Problem-solving

Communication Skills

Programming in C

Programming in C++

Programming in C#

Python

Real-time simulation

Automotive bus systems

Microcontrollers

MATLAB/Simulink

Ausbildung

Bachelor's degree in Computer Science

Master's degree in Computer Science

Training as a Technician in Communications Technology

Training in Information Technology

Tools

MATLAB/Simulink

Microsoft Windows

Jobbeschreibung

dSPACE has always maintained an exemplary reputation in the area of technical support, which requires highly motivated, creative, and problem-solving engineers. In this role, you will work as part of a team to provide engineering support for:

dSPACE real-time systems

Hardware-in-the-Loop (HIL) simulation and Rapid Control Prototyping (RCP). These systems assist our customers in developing and testing mechatronic control systems and Electronic Control Units (ECUs).

dSPACE Code Generation Software

For automatic generation of highly efficient C code for mechatronic control units directly from the graphical development environment, MATLAB/Simulink/Stateflow.

dSPACE experiment software

Management, instrumentation and automation of HIL and RCP experiments.

Responsibilities

• Diagnosis of user problems and determining solutions through dialogue with the customer, engineering problem-solving, consultation with product development and applications engineering
• Assisting customers with product usage and feature implementation/application
• Providing technical expertise on dSPACE products to other internal groups, supporting their activities
• Conducting feasibility and benchmark analyses
• Provide product improvements and customer feedback into product development
• Documentation and publication of problem descriptions and maintenance of FAQ lists
• Development of demo systems
• Assist with training activities

Qualifications

• Bachelor´s or Master’s degree in computer science, technical computer science, electrical engineering, mechatronics, mechanical engineering or training as a technician in communications technology, information technology or equivalent education
• Experience in one or more of the following areas is desired:
  • MATLAB/Simulink
  • Real-time simulation
  • Automotive bus systems
  • Microcontrollers
  • Programming in C, C + + or C #, Python,
  • Microsoft Windows
• Good problem-solving skills
• Good communication skills (spoken and written), to present complex topics easily
• Ability to quickly learn complex technical systems
• A desire to learn and be challenged

What you can expect from us

• International teams in a future-proof industry.
• dSPACE onboarding to get you off to a good start.
• Targeted trainings to enhance your technical skills.
• Flexitime for balancing work and family life.
• In cooperation with EGYM Wellpass, we offer a comprehensive company fitness program.
• We pay you a voluntary monthly net inflation compensation of €150 in addition to your salary.
• Our corporate day care center – just one of our family perks.
• Our dSPACE spirit: We are all on a first-name basis. We do not have a dress code. We are not just filling positions, we are hiring individuals.