Application Engineer (m / w / d)

SHINING 3D; Stuttgart; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Dental Application Engineer to enhance their team. In this role, you will evaluate customer needs, provide technical support, and conduct training for clients and staff. Your expertise in the dental field and experience with 3D technology will be crucial as you assist customers and collaborate with the sales team. This dynamic position offers opportunities for travel and engagement in various events, ensuring that you play a key role in delivering high-quality service and support. Join a forward-thinking company that values innovation and teamwork!

Leistungen

Free coffee and fruit

Social Friday drinks

Team-building activities

Food subsidy via Foodji

Qualifikationen

• Experience in the dental field and customer service.
• Technologically savvy with knowledge of digital tools.

Aufgaben

• Evaluate customer application requirements and provide technical support.
• Create training programs and assist the sales team with technical issues.

Kenntnisse

Dental field experience

Customer service

Knowledge of digital tools

Experience with 3D scanners and printers

Fluency in English

Knowledge of Czech or Balkan languages

Tools

3D scanners

3D printers

Jobbeschreibung

SHINING 3D, founded in 2004, has over 20 years of experience in the research, development, production, and application of high-precision digital 3D products. We are looking to strengthen our team by hiring a Dental Application Engineer (m / f / d) to join us as soon as possible.

Responsibilities:

1. Evaluate customer application requirements in the UK, Nordics, Czech Republic, and Balkans.
2. Prepare technical documentation for tenders and customer projects, and provide application-specific support and technical advice.
3. Support customers remotely or on-site, including event support and product demonstrations at webinars, roadshows, and trade fairs.
4. Create and implement training programs for customers and internal staff.
5. Assist the sales team by identifying problems and clarifying technical issues within the EMEA region (pre- & post-sales).
6. Perform repairs, maintenance, and servicing of 3D scanners and 3D printers (DLP & LCD).
7. Develop manuals, instructions, and documentation to support sales, customer service, and dealers.
8. Gather and share product feedback and customer insights with the company.

Your Profile:

1. Experience in the dental field.
2. Technologically savvy, with good knowledge of digital tools and some experience with 3D scanners and printers.
3. Excellent customer service attitude.
4. Willingness to travel.
5. Fluent in written and spoken English; Czech or other Balkan languages are a plus.

Employee Benefits:

• Free coffee and fruit.
• Social Friday drinks.
• Team-building activities.
• Food subsidy via Foodji.

Join our dynamic team!