Application Engineer Central CN DACH (m/f/d)

Corning; Berlin; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

A leading company in materials science seeks an Application Engineer in Berlin. This role involves supporting customers in the DACH region with technical expertise in cabling products. Ideal candidates will hold an engineering degree and have 2-4 years of experience in Telecom or Datacom, possessing strong language skills and the ability to engage effectively with clients and stakeholders.

Qualifikationen

• University Engineering Degree is required.
• Preferred 2-4 years experience in Telecom or Datacom.
• Strong English & German communication skills.

Aufgaben

• Provide technical support and training for Corning products.
• Advise on installation methods and troubleshoot issues.
• Perform field analysis on faulty product claims.

Kenntnisse

English Writing

German Writing

Technical Communication

Presentation Skills

Team Collaboration

Customer Engagement

Ausbildung

University Engineering Degree

Jobbeschreibung

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Client:

Corning

Location:

Berlin, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ccaf59fc4372

Job Views:

2

Posted:

15.06.2025

Expiry Date:

30.07.2025

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Job Description:

Requisition Number: 68219

The company built on breakthroughs.
Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

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For our location in Berlin, Germany, we are looking for a

Scope of Position:

The Application Engineer (AE) is responsible for representing Corning as a premium product and service provider of passive cabling products. He must demonstrate technical expertise about the application, assembly, and specifications of Corning products in order to provide correct information to our customers quickly and reliably. The Application Engineer will work closely with our customers mainly in Germany, Austria and Switzerland and their approved installers to give advice on correct installation methods of Corning product. Additionally, the AE will provide feedback to our customers regarding any concerns observed with installations in the field. Finally, the AE provides troubleshooting support if there are performance problems with installed product.

Responsibilities:

• Provide technical support, training, and presentations of Corning products to end customer, installer, and partners.
• Advise customers (internal or external) about products and their use in various applications. Explain benefits and determine detailed list of part numbers required for a system solution.
• Communicate technical advantages/applications of Corning products to customers.
• Provide pre-sales customer support including product recommendation, system design, system installation training and testing.
• Provide after-sales support for customer including installation advice and troubleshooting at customer site.
• Provide field analysis of any faulty product claims. Thoroughly document (report of observations, photos, and data) any claims and forward to appropriate internal colleagues: Manager, Quality team, PLM.
• Assist local partner and colleagues as needed to ensure installations for end customer meet project timelines.
• Give feedback to development/PLM (product line management) regarding ideas for product improvement and compliance to regional standards and norms.

Day to Day Responsibilities:

• Support Corning colleagues (Salesand CSR) and 3rd party Training company with product training, field remediation or part number selection.
• Confirm delivered product is in compliance with Corning and customer specification.

Qualifications:

• Required Education: University Engineering Degree.
• Required Years and Area of Experience: Preferred Telecom or Datacom: 2-4 years.

Required Skills:

• Strong English & German writing and speaking skills, additional language is a plus.
• Ability to convey technical, complex ideas to highly technical customers/colleagues or equally less technically inclined customers/colleagues.
• Ability to present/give training comfortably and confidently in front of groups from 10-50 people.

Desired Skills:

• Good hand skills: basic mechanical /troubleshooting/ repair skills.

Soft Skills:

• Ability to work comfortably in a team to support others, learn from others and share information with others.
• Ability to lead meetings in order to communicate internally the needs of customer at project sites.
• Ability to listen to customers in order to understand their needs and resolve their problems.

Other information:

Location:

• Position will be based preferred in Berlin HQ, however home office within Germany might be considered.

Travel Requirements:

• 50-60%, Primarily DACH region. However, candidate must be prepared to travel anywhere within EMEA region including Europe and Africa. Flexibility to travel on short notice requiring overnight stay. All travel methods may be used: train, car, bus, ferry, plane. Must have proper Visas to allow unrestricted travel.
• Candidate must possess current and valid local driving license and clean driving record to allow renting vehicles in other countries if required.

Hours of work/work schedule/flextime:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [emailprotected] .