Application and Adoption Specialist

Smart Reporting GmbH; München; Hybrid; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A digital health start-up in Munich is seeking a Training Specialist to lead product training and customer education initiatives. Ideal candidates will have a background in Radiology or Medical Engineering, strong communication skills, and a customer-focused approach. This role offers the opportunity to work with a rapidly evolving product in the healthcare sector, alongside a skilled international team, with flexible work options available.

Leistungen

Individual development budget

Flexible working hours

Competitive compensation

Qualifikationen

• In-depth knowledge of medical terminology in Radiology.
• Experience in training environments required.
• Business fluent in German and English.

Aufgaben

• Serve as central point of contact for product training.
• Develop training concepts and materials.
• Support Sales by providing product demonstrations.

Kenntnisse

Customer-focused approach

Excellent communication skills

Hands-on experience in training

Ausbildung

Bachelor’s or Master’s degree in Radiology, Medical Engineering

Tools

Learning Management Systems (LMS)

Jobbeschreibung

Overview

Smart Reporting is an innovative digital health start-up that aspires to change the doctor-patient reporting relationship - globally and forever.

If you are seeking to be part of defining the future of the diagnosis and reporting pathway; if you like to roll-up your sleeves and engage with healthcare professionals in understanding unmet needs in the current reporting practices, improving the current use of data to guide subsequent clinical decisions; and if you like to work in partnership with HCPs, hospital IT specialists, and AI specialists, then we at Smart Reporting would be glad to have you on the team.

Smart Reporting's products are rooted in a deep understanding of clinical workflows and in doing so they enable faster data input at diagnosis and reporting while simultaneously ensuring better output of complete, holistic, and actionable data.

Contribute to something that makes a difference!

Tasks & Responsibilities

• Serve as the central point of contact for product training and demonstrations
• Improve and develop training concepts, materials, and tools for our Smart Reporting products
• Provide high-quality education on all aspects to customers and partners
• Foster adoption and steer the customer from the first interaction towards happily using our product
• Understand customer's user workflows and interaction with legacy software as well as our new product to ensure best use of our solution
• Support Sales and the Partner Success Team by providing product demonstrations

Requirements

• Bachelor’s or Master’s degree in Radiology, Medical Engineering, similar; alternatively, experience as an MTRA or in the healthcare sector
• In-depth knowledge of medical terminology and abbreviations in Radiology
• Experience in training within clinical and technical environments
• Highly hands-on, independent, and customer-focused approach
• Ability to oversee multiple customer projects simultaneously
• Highly reliable with excellent communication skills
• Business fluent proficiency in German and English
• Willingness to travel to customers' site up to 2-3x per month

Preferred Qualifications

• Experience with Learning Management Systems (LMS)
• Familiarity with clinical workflows in radiology and the use of speech recognition software

Benefits

• The opportunity to contribute to a cutting-edge medical software product with rapid growth and significant funding from top-tier investors and EU grants
• Working for a meaningful product that positively impacts healthcare and people's lives
• Joining a positive, highly skilled, and international team
• Individual development budget to support your professional growth
• Jobticket, Jobrad, and further Benefits
• Flexible working hours and up to 80% Remote work possible
• Competitive compensation