Airfreight Specialist

Altius Talent | Freight Forwarding Recruitment; Frankfurt; On-site; EUR 59,000 - 72,000; Full time

Job summary

Altius Talent is partnering with a growing freight forwarder in Frankfurt to appoint an Airfreight Specialist. You will own airfreight shipments from booking through delivery, coordinating with airlines, agents and customs to ensure timely execution.

The role requires handling documentation, monitoring progress, and maintaining close customer communication to support business growth.

Qualifications

• Airfreight operations experience within a freight forwarding business.
• Good understanding of airfreight procedures, documentation and customs.
• Strong German and English communication skills.
• Ability to manage shipments independently and prioritise workload.
• Proactive problem-solving and customer service approach.

Responsibilities

• Manage airfreight import and export shipments from booking to delivery.
• Coordinate with airlines, overseas agents, transport providers and customs.
• Prepare and check shipping documentation, including air waybills.
• Monitor shipment progress and resolve operational issues, keeping customers informed.
• Arrange collections and deliveries, ensuring deadlines are met.
• Handle quotations, negotiate supplier rates and maintain shipment costs.
• Complete invoicing and close shipment files accurately.
• Build strong customer relationships and support improvements as the business grows.

Job description

We’re partnering with a growing freight forwarder looking to appoint an Airfreight Specialist in Frankfurt. This is an opportunity for an experienced airfreight professional to take ownership of shipments and play a key role in a developing operation.

The Role

• Manage airfreight import and export shipments from booking through to final delivery.
• Coordinate with airlines, overseas agents, transport providers and customs partners.
• Prepare and check shipping documentation, including air waybills.
• Monitor shipment progress, resolve operational issues and keep customers informed.
• Arrange collections and deliveries, ensuring customer requirements and deadlines are met.
• Handle quotations, negotiate supplier rates and maintain accurate shipment costs.
• Complete invoicing and ensure shipment files are closed accurately.
• Build strong customer relationships and support improvements as the business grows.

What We’re Looking For

• Previous airfreight operations experience within a freight forwarding business.
• A good understanding of airfreight procedures, documentation and customs requirements.
• Strong communication skills in German and English.
• The ability to manage shipments independently and prioritise a busy workload.
• A proactive approach to problem-solving and customer service.

The Opportunity

• Salary up to €65,000, depending on experience.
• Join a growing forwarder with scope to develop alongside the business.
• Take ownership of your work and contribute to the development of the airfreight operation.