AI Prompt Evaluators with Danish (f / m / d)

TELUS Digital Essen GmbH; Essen; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

TELUS Digital is seeking a skilled professional for a role in enhancing customer interactions through innovative conversation design. The position involves creating engaging prompts, analyzing user feedback, and collaborating in a diverse, inclusive workplace. A strong command of English and Danish is essential to deliver quality communication and responses.

Qualifikationen

• Minimum B2 proficiency in English and fluency in Danish.
• Strong command of language, grammar, and style.
• Ability to analyze user data and feedback.

Aufgaben

• Research and create prompts for conversational systems.
• Develop conversation flows for effective user interaction.
• Analyze short-form content for factual correctness.

Kenntnisse

Attention to detail

Analytical skills

Effective communication

Innovative thinking

Jobbeschreibung

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications, and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources, and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion, political beliefs, sex, or sexual orientation.

• Research, create, and edit short-form written prompts while ensuring factual accuracy and adherence to style guidelines for voice and creativity.
• Develop conversation flows to ensure smooth, logical interactions that guide users effectively.
• Contribute to the improvement of our speech system, which may involve working with dialogues on various topics, including controversial subjects.
• Analyse and evaluate short-form written content for factual correctness and compliance with style guidelines.
• Generate and assess suggested prompts and responses.
• Ensure that the tone aligns with the proper voice and resonates with the target audience.
• Ability to work on-site in our Essen office. A work permit for Germany is required.
• Minimum B2 proficiency in English and fluency in Danish.
• Strong command of language, grammar, and style to create engaging and clear prompts.
• Ability to come up with innovative prompts and scenarios that engage users.
• Ability to analyze user data and feedback to improve prompts and conversation flows.
• Ability to work independently with minimal supervision.
• Strong attention to detail and effective communication skills.
• Ability to convey complex ideas simply and effectively.
• Comfort with potentially sensitive content.