AI Adoption Manager

HDI Service AG; Hannover; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading service provider in insurance is seeking a change management leader to advocate for AI across departments. The role involves designing training programs tailored for diverse user groups and nurturing communities around new trends. Ideal candidates will have experience in IT adoption, excellent communication skills, and a customer-centric mindset. Fluency in English is required, knowledge of German is a plus.

Qualifikationen

• Proven experience in change management or digital transformation roles.
• Experience in designing and delivering training programs.
• Customer-centric mindset with a passion for measurable impact.

Aufgaben

• Lead change management initiatives globally across departments.
• Design and deliver training programs tailored to user groups.
• Act as an internal ambassador for AI and its business potential.

Kenntnisse

Change management

Training program design

Stakeholder management

Communication skills

Presentation skills

Customer-centric mindset

Familiarity with AI tools

Fluent English

Jobbeschreibung

Responsibilities

• Lead change management initiatives globally across departments and regions
• Collaborate with business leaders, IT teams, and end-users to understand needs, address concerns and promote benefits
• Design and deliver training programs, suiting initiatives, workshops and communication strategies tailored to diverse user groups
• Effectively respond to the fast-paced, volatile AI landscape by adapting quickly to emerging trends and shifting conditions
• Nurture lively communities, foster knowledge exchange and provide engaging content on new trends
• Gather user feedback, monitor adoption metrics and work with product teams to continuously improve user experience
• AI Advocacy: Act as an internal ambassador for AI and showcase its business potential

Profile

• Proven experience in change management, IT adoption or digital transformation roles
• Experience in designing and delivering training or enablement programs
• Background in (industrial) insurance, financial services, or regulated industries is an advantage
• Customer-centric mindset and passion for measurable impact
• Excellent communication and stakeholder management skills
• Strong presentation and moderation skills
• Familiarity with AI tools from personal or professional context
• Enthusiasm, curiosity, and passion for new technologies combined with a strong interest in personal development
• Fluent spoken and written English; German is a strong plus