Agent Software Engineer (SF)

Decagon; Deutschland; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading tech company in Germany is seeking an experienced engineer to join their Agent Engineering team. You will be responsible for designing and building AI agents to enhance customer interactions and retention. The role demands someone who can tackle complex system challenges independently and drive impactful solutions. Ideal candidates should have a strong focus on innovation and scalability in AI technology.

Aufgaben

• Design and build AI agents that outperform human agents in managing complex customer interactions.
• Identify cross-customer trends that guide the evolution of the agent building platform.
• Experiment with and run evaluations on the latest text and voice models.

Jobbeschreibung

About the Role

On the Agent Engineering team, you’ll have complete ownership and autonomy in building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You’ll work directly with leaders across industries like finance, healthcare and hospitality, solving their users’ needs with reliable and intuitive AI agents.

Engineers here own their work end-to-end and are trusted to make a real impact. This role is for someone who dives deep into complex system challenges and builds elegant solutions that scale to millions of users.

In this role, you will

• Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention

• Identify cross-customer trends that guide the evolution of Decagon’s agent building platform and research efforts

• Experiment with and run evaluations on the latest text and voice models, then integrate them at scale with large enterprise-grade customers