Agent Services Coordinator - Germany (Part Time REMOTE from Germany)

TN Germany; Hamburg; Remote; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

Join a forward-thinking company that offers a fully remote work environment and values creativity. This part-time role requires 20 hours per week and involves welcoming guests, assisting agents with training, and managing various administrative tasks. With a supportive culture and innovative tools, you’ll have the opportunity to build professional expertise while enjoying flexibility in your work hours. The company provides essential equipment and a technology allowance, ensuring you have everything you need to succeed. If you're looking for a dynamic role that breaks the traditional mold of real estate, this opportunity is for you.

Leistungen

Company-provided equipment

Monthly technology allowance

Free Calm app subscription

Supportive company culture

Qualifikationen

• Fluent in English and able to resolve issues using company policies.
• Ability to develop professional expertise and work on moderate scope problems.

Aufgaben

• Greet and welcome guests at the virtual reception.
• Assist agents with training on eXp tools and manage support tickets.
• Organize events and manage calendars for team collaboration.

Kenntnisse

Fluent in English

Problem-solving

Relationship building

Tools

Hubspot Ticketing System

Jobbeschreibung

Position at eXp Germany

We are a company with over 2,000 team members utilizing our virtual office called eXp World. This role is remote within Germany and part-time, requiring 20 hours per week. The salary ranges from €1,000 to €2,000 per month, depending on location, experience, skills, and training.

Who is eXp? Doing the audacious is part of eXp Realty’s DNA. We reward creative minds who can offer bold solutions, where opinions matter, and the outcomes can be revolutionary. As a global full-service real estate brokerage with a 3-D, fully immersive cloud office environment, we offer 24/7 access to collaborative tools and training, breaking the traditional mold of real estate. Join us at eXp Realty, a 7-time Glassdoor Best Places to Work!

Responsibilities:

• Greet and welcome guests at the virtual reception
• Direct visitors to appropriate personnel and offices
• Conduct guided tours for guests and new agents as needed
• Assist with agent training on eXp tools, CRM, listings, transactions, and documents
• Support agents with real estate questions or refer them to team members
• Assist with the referral process and ensure data accuracy
• Manage the Hubspot Ticketing System, respond to queries, and open support tickets
• Help organize events, manage calendars, travel, and hotel bookings
• Increase agent event attendance
• Manage workplace groups and respond to posts/messages
• Assist other departments with administrative tasks as needed

Qualifications:

• Fluent in English
• Ability to develop professional expertise and resolve issues using company policies
• Work on problems of moderate scope, exercise judgment, and build relationships
• Receive general instructions for routine work and detailed instructions for new projects

What eXp Germany provides:

• Fully remote work environment
• Company-provided equipment: laptop, monitor, headset
• Monthly technology allowance
• Free Calm app subscription
• Supportive company culture

Working Conditions:

This role is remote, requiring a stable internet connection and a suitable workspace. You will be responsible for your equipment and internet expenses. Occasional in-person meetings or training may be required, with expenses covered by the company. Work hours are flexible, but core hours for team collaboration are expected. The role involves sedentary work, repetitive motions, and requires close visual acuity.

EEO Statement:

We value diversity and are committed to creating an inclusive environment. eXp is an Equal Opportunity Employer and does not discriminate based on protected characteristics.