After Sales Manager for Denza Germany (m/w/d)

TN Germany; Frankfurt; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An innovative company is seeking a passionate After Sales Manager to lead the establishment of Denza’s After Sales operations in Germany. This exciting role involves building a strong service partner network and ensuring service readiness for the market launch of a premium EV brand. You will collaborate closely with internal stakeholders and external partners, driving key aftersales projects while leveraging the expertise of a leading global manufacturer. If you have a strong automotive background and a hands-on mentality, this is a unique opportunity to shape customer experiences from the ground up.

Qualifikationen

• Strong experience in automotive After Sales operations and project management.
• Familiarity with German automotive service standards and dealer/service network structures.

Aufgaben

• Establish and manage Denza’s After Sales operations in Germany.
• Develop and manage a high-quality service partner network.
• Drive and manage cross-functional aftersales projects.

Kenntnisse

Automotive After Sales Operations

Project Management

Stakeholder Management

Communication Skills

Fluency in English

Fluency in German

EU Class B Driver’s License

Jobbeschreibung

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After Sales Manager for Denza Germany (m/w/d), Frankfurt

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Client:

BYD Europe

Location:

Frankfurt, Germany

Job Category:

-

EU work permit required:

Yes

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Job Reference:

d284ee199587

Job Views:

1

Posted:

30.04.2025

Expiry Date:

14.06.2025

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Job Description:

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

Denza is the new brand from BYD. The world's largest manufacturer of electrified cars, headquartered in Shenzhen (China), is also coming to Germany this year with its new premium brand Denza. One of the first models of the new BYD brand is the Z9 GT shooting brake, equipped with unique technical features.

As Denza enters the German market, we are looking for a passionate and hands-on After Sales Manager (Germany) to support the successful market entry and long-term positioning of the brand. In this role, you will take the lead in establishing Denza’s After Sales operations in Germany, acting as a key project manager and interface between Denza and the existing BYD After Sales and network development organization.

You will be responsible for building a strong service partner network, ensuring full service readiness at launch, and managing key aftersales projects in close alignment with internal stakeholders and external partners. This position offers the unique opportunity to help shape the customer experience of a premium EV brand from the ground up, while leveraging the infrastructure and know-how of BYD – one of the world’s leading new energy vehicle manufacturers.

You will report directly to the Denza director Germany, with a dotted line to the German and European After Sales team

Fixed-term for 2 years.

Key Objectives & Responsibilities:

• Establish and manage Denza’s After Sales operations in Germany in strong cooperation with the network team
• Act as the primary liaison between Denza and BYD's After Sales teams
• Develop and manage a high-quality service partner network
• Ensure full service readiness for market launch and beyond
• Drive and manage cross-functional aftersales projects
• All in close collaboration with BYD’s existing After Sales Organisation

Required Skills, Qualifications, and Experience:

• Strong experience in automotive After Sales operations and project management
• Excellent stakeholder management and communication skills
• Familiarity with German automotive service standards and dealer/service network structures
• Hands-on mentality with a structured, solution-oriented approach
• Fluency in English and German (spoken and written)
• Willingness to travel within Germany and to international locations. Approx. 50% travel
• Valid EU Class B driver’s license required
• Several years of relevant professional experience, preferably around 10 years

We are looking for a candidate with strong automotive After Sales experience, an entrepreneurial mindset, and the ability to build bridges between global and local teams in a fast-moving environment. with digital media and social influencers to ensure brand visibility and success.