Advisory Presales Solution Consultant - Risk & SecOps

ServiceNow; Frankfurt; Hybrid; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Flexible work arrangements

Paid time off

Health insurance

Retirement plan

Learning budget

Parental leave

Wellness programs

Visa / relocation assistance

Remote flexibility

Stipends

Bonus / commission

Paid holidays

Zusammenfassung

ServiceNow is seeking a Risk & Security Solution Consultant to support the Sales Team in driving new business across Germany. You will guide revenue for risk products with collaboration from Sales, Product Management and leadership, shaping solutions for customer challenges.

You will lead discovery workshops, deliver product demonstrations, and act as the domain SME across risk areas. Travel to client sites across multiple German cities is expected, with flexible work arrangements and a focus on

Qualifikationen

• Experience in integrating AI into work processes or decision-making.
• 6–10 years of pre‑sales solution consulting or sales engineering in GRC/SecOps domains.
• Deep knowledge of GRC, Information Security, Security Operations, AI governance, and third‑party risk management.

Aufgaben

• Support solution sales as a technical and domain expert.
• Lead discovery workshops and demos to map customer needs to solutions.
• Explain product capabilities and answer technical questions from buyers and partners.
• Act as SME across risk domains (GRC, Internal Controls, Privacy, ESG).
• Provide feedback to product management for enhancements and new value.
• Share best practices and reusable assets with the team.
• Identify cross‑product opportunities and map to customer challenges.
• Stay informed on regulatory trends and market differentiation.
• Support marketing events and executive briefings.

Kenntnisse

GRC

SecOps

AI Governance

Executive presence

Territory management

Pre-sales

Sales alignment

Stakeholder management

Solution consulting

Customer workshops

Tools

ServiceNow platform

API integration

Cloud software

Jobbeschreibung

Role Overview

As a member of our Risk & Security Solution Consulting team, you will have a major impact on our future success by supporting the Risk & Security Solution Sales Team in driving net new business. You will guide revenue for our risk products with the support and partnership of Sales, Product Management, and the executive team.

What You Will Do

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product‑specific advisory support during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support solution sales as a technical and domain expert of a client‑facing sales team.
• Lead discovery workshops to determine customers’ challenges and give product demonstrations to align our solution with customer needs.
• Understand customer challenges and goals and map this back to solution capabilities.
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues.
• Act as the domain SME across the core areas of risk (Risk Management, Internal Controls, Regulatory Compliance, Policy Management, Cyber Risk, TPRM, BCM, Operational Resilience, Privacy and ESG).
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re‑usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
• Identify, build‑out and deliver cross‑product sales opportunities (solutions that cover multiple ServiceNow solutions) that map to customer challenges and industry needs.
• Stay current on competitive analysis, trending regulatory and risk developments and broader market differentiation.
• Support/speak at marketing events including executive briefings, conferences, user groups, and trade shows.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI’s potential impact on the function or industry.
• Proven (c. 6–10years) pre‑sales solution consulting or sales engineering experience with specific demonstrable knowledge of GRC and SecOps topics and solutions.
• Deep domain expertise in GRC, Information Security, Security Operations, AI Governance, Third‑Party Risk Management, or Operational Resilience—including understanding of regulatory compliance frameworks and their technology implications.
• Executive presence and business acumen to operate as a peer with C‑suite buyers, navigating complex organizational dynamics and building trusted relationships without requiring support.
• Self‑starter mentality with demonstrated ability to operate autonomously, drive outcomes independently, and take full ownership of business results.
• Technical fluency to conduct early‑stage product demonstrations, understand API/integration patterns, and articulate how Risk & Security workflows integrate within the broader ServiceNow platform and ecosystem tools (SIEM, GRC, TPRM platforms).
• Proficiency with the ServiceNow platform or technical experience with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Proven soft skills relating to effective presentation of content, working collaboratively in a team or partnership, and personal drive to improve current skillsets or expand into new areas.
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence.
• The ability to travel, as necessary, with offices in Munich, Frankfurt, Berlin, Hamburg, and Dusseldorf.
• Fluency in English and German (essential).

Benefits

• Flexible work arrangements
• Paid time off
• Health insurance
• Retirement plan
• Learning budget
• Parental leave
• Wellness programs
• Visa / relocation assistance
• Remote flexibility
• Stipends
• Bonus / commission
• Paid holidays