Administrative Assistant For Mortgage Team

Bighorn Law; Deutschland; Remote; EUR 32.000 - 40.000; Vollzeit

Benefits dieser Stelle

Health benefits

Zusammenfassung

WizeHire, Inc. is seeking an Administrative Assistant in Germany to support a top-producing Loan Officer. The role covers lead management, calendar coordination, and database duties while acting as the first point of contact for prospects, clients, and referral partners.

Strong communication, time management, and attention to detail are essential. Bilingual in Spanish and English is a plus but not required. The position offers health benefits in addition to a salary of $36,000 per year.

Aufgaben

• Client care: deliver an amazing client experience from first contact.
• Lead management: respond to new leads within a few hours and maintain lead-to-consultation ratio >80%.
• Calendar management: schedule 20+ appointments weekly and triage for efficiency; confirm 24 hours prior.

Jobbeschreibung

Administrative Assistant

We are seeking a highly organized and service-driven Admin Assistant to support a top-producing Loan Officer. The admin serves as the Executive and Administrative Assistant to the Loan Officer, overseeing lead management, calendar coordination, and database management while acting as the first point of contact for prospects, clients, and referral partners.

This role requires exceptional communication, time management, attention to detail, and a proactive mindset. The admin must always represent the Loan Officer and team professionally and strive to create a seamless "Wow-level" experience both internally and externally.

Bilingual in Spanish and English is a Plus+ but not required.

3+ Core Duties and Key Measurements

Client Care

• This role creates an amazing client experience right from the start.

Lead management

• Contact all newly received leads within four hours (or per LO direction)

• Maintain an 80%+ lead-to-consultation ratio

• Maintain a 60% plus lead-to-application ratio (or per LO direction)

Calendar management

• Set 20+ appointments weekly (or per LO direction)

• Ensure all appointments are scheduled prudently (triage)

• Confirm 100% of appointments at least 24 hours in advance

Database Management

• Coordinate 2+ monthly events

• Ensure 5+ monthly gifts are sent

• Manage 500+ mailers monthly

Miscellaneous

• Manage email inbox using the Delete, Defer, Do, Delegate

• Submit monthly expense reports

• And anything else required by the Loan Officer

Compensation - $36,000 per year plus health benefits