Acute Patient Access Services Representative

Jobtailor; Deutschland; Vor Ort; EUR 36.000 - 54.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks a Patient Services Coordinator to greet patients, verify insurance, and process registrations while gathering financial liability and assisting with counseling.

You will ensure compliant documentation, support clinical teams for efficient patient flow, and use multi-system intake and record-keeping tools to maintain accurate records.

Qualifikationen

• High school diploma or GED is required.
• Experience in customer service or patient financial services.
• Experience with insurance processes typical of 1+ year.
• Strong interpersonal and communication skills.
• Proficient with common office software and typing.
• Arizona Fingerprint Clearance Card required for clinical settings.

Aufgaben

• Greet patients and ensure patient safety.
• Verify insurance and process registration.
• Collect patient financial liability and assist with financial counseling.
• Ensure all documentation is compliant and accurate.
• Collaborate with clinical teams for optimized patient flow.
• Use multi-system technology for intake and record-keeping.

Kenntnisse

Customer service

Interpersonal skills

Oral communication

Written communication

Typing

Office software

Insurance knowledge

Ausbildung

High School Diploma/GED

Arizona Fingerprint Clearance Card

Tools

Word Processing Software

Spreadsheet Software

Database Software

Jobbeschreibung

Responsibilities

• Greet patients and ensure patient safety
• Verify insurance and process registration
• Collect patient financial liability and assist with financial counseling
• Ensure all documentation is compliant and accurate
• Collaborate with clinical teams for optimized patient flow
• Use multi-system technology for intake and record‑keeping

Requirements

• High school diploma/GED required
• Customer service skills or knowledge of patient financial services
• Experience with insurance industry processes normally acquired over one or more years of work experience
• Strong interpersonal, oral, and written communication skills
• Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability required
• Arizona Fingerprint Clearance Card needed for specific clinical settings

Core Competencies

Demonstrates expertise in patient registration processes, insurance verification, and financial counseling while ensuring compliance and accuracy in documentation. Strong interpersonal and communication skills are essential for effective collaboration with clinical teams and providing excellent customer service.

Certifications & Qualifications

• High School Diploma/GED
• Arizona Fingerprint Clearance Card

Tools & Technologies

• Word Processing Software
• Spreadsheet Software
• Database Software