Accountant (f/m/d) Accounts Receivable

Plancraft; Hamburg; Hybrid; EUR 48,000 - 68,000; Full time

Benefits offered by this job

Office dogs willkommen

Job summary

PlanCraft is seeking an AR Accountant to strengthen our European finance backbone. You will own the Accounts Receivable end-to-end, including invoicing, cash allocation, dunning, and month-end close, while ensuring Stripe payouts and fees are fully reconciled.

The role supports scaling across multiple markets and integrates automation to reduce manual work. You’ll collaborate with Customer Success and Finance, build scalable AR processes, and help drive international expansion, with German and

Qualifications

• 2+ years in Accounts Receivable or similar role.
• Fluent in English, written and spoken.
• Knowledge of AR end-to-end processes including invoicing, cash allocation, dunning and month-end reconciliation.
• Experience with Stripe and reconciling payment data.

Responsibilities

• Own Accounts Receivable end to end: invoicing, cash allocation, open items, AR subledger and close reconciliation.
• Own Stripe within Finance: payouts, fees, failures, refunds, disputes and chargebacks; ensure monthly close reconciliation.
• Keep AR close-ready: investigate unmatched items and aging; prepare AR close schedules with Sr. R2R Accountant.
• Run collections across markets; manage dunning, overdue invoices and handovers.
• Manage credit notes and write-offs with documented evidence.
• Apply VAT rules across European markets; resolve standard exceptions.
• Run AR as a reliable internal service via ticket queue with 48-hour targets.
• Build scalable processes; SOPs and controls; handover documentation.
• Automate recurring work; test smarter workflows using automation/AI.
• Help scale internationally as PlanCraft expands in Europe.

Skills

Accounts Receivable

Fluent English

End-to-End AR

Stripe

Process Improvement

Automation & AI

VAT across EU

SaaS/Digital Business

Tools

Stripe

Jira

Zendesk

Notion

Debtist

Job description

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Joined in 2024

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Product Manager

Joined in 2024

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Joined in 2024

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Office Dogs willkommen

Accountant (f/m/d) Accounts Receivable

Location

Warsaw; Hamburg (hybrid); Remote (within Germany)

Employment Type

Full time

Location Type

Remote

Department

Finance

OUR PURPOSE AT PLANCRAFT

Building the backbone of European trades – together, with modern software and smart AI solutions.
We don’t just develop software – we’re on a mission to give tradespeople and contractors more room to focus on what matters. We do this by providing a practical SaaS solution that works the way they do: fast, efficient, and without unnecessary administrative overhead. Supported by smart AI features exactly where they make a real difference in everyday work.
Backed by Tier 1 investors from Europe and the US such as Headline and Creandum, and with more than 30,000 craftspeople as our customer base, we are scaling across Europe to turn individual, scattered businesses into connected and successful communities.
We believe in zero admin, not zero personality – and we build every feature with the people wearing safety boots in mind, not suits. We’re excited to shape the future together as a team, staying grounded in our mission to empower the builders and makers of tomorrow.

YOUR MISSION AT PLANCRAFT

As an AR Accountant, you’ll grow the financial foundation that keeps our European growth running smoothly.

Your mission is to bring AR fully into Finance and make it accurate, controlled and scalable across markets. You’ll own the day-to-day AR operation end to end – from billing, cash allocation and Stripe reconciliation to collections, VAT checks and month-end close.

But this role goes beyond running an existing process. You’ll help shape how AR works at plancraft: creating clear processes and controls, improving how Finance collaborates with Customer Success, and turning repetitive manual work into reliable, increasingly automated workflows.

The result: clean books, faster resolution of issues, better cash visibility and an AR setup that can scale as plancraft enters new markets.

YOUR RESPONSIBILITIES

Own Accounts Receivable end to end: Manage invoicing, cash allocation, open items and the AR subledger, ensuring it reconciles to the general ledger at close.

Own Stripe within Finance: Take responsibility for payouts, fees, payment failures, refunds, disputes and chargebacks, and ensure Stripe is fully reconciled as part of the monthly close.

Keep AR close-ready: Investigate unmatched transactions and reconciliation differences, maintain accurate aging and prepare clear AR close schedules together with our Sr. R2R Accountant.

Run collections across our markets: Manage dunning workflows, overdue invoices and Debtist handovers, keeping cases, recoveries, settlements and next actions transparent and up to date.

Manage credit notes and write-offs: Process adjustments within defined policies and approval limits, with clear documentation and supporting evidence.

Apply VAT rules consistently: Validate customer and invoice information across markets, resolve standard exceptions and elevate unclear cases before corrections are made.

Run AR as a reliable internal service: Manage requests through our shared ticket queue, prioritize by urgency and financial impact, and aim to resolve routine cases within our defined 48-hour service standard.

Build scalable processes: Create and maintain practical SOPs, controls and handover documentation for the processes you own.

Automate recurring work: Identify repetitive manual steps and recurring errors, define clear decision rules and help test and implement smarter workflows using automation and AI.

Help us scale internationally: Build AR processes that work across markets as plancraft continues to expand across Europe.

YOUR PROFILE

Must-Have Skills

You bring around 2+ years of hands-on experience in Accounts Receivable or a closely related accounting role and can independently manage recurring AR operations.

You are a clear and proactive communicator in fluent English, both in writing and in conversation. You keep stakeholders informed, explain financial issues clearly and combine a service mindset with appropriate boundaries.

You understand AR end to end, including invoicing, cash allocation, open items, dunning, credit notes and month-end reconciliation.

You can investigate discrepancies, reconcile transactions to accounting records and maintain clear supporting documentation, including knowing when approval or escalation is required.

You have worked with a payment platform such as Stripe and reconciled payment data against an ERP or accounting system.

You work in a structured, accurate and proactive way, prioritize by urgency and financial impact, and follow issues through until resolution.

You are comfortable with documented, ticket-based workflows in a remote environment and are curious about improving processes through automation and AI while maintaining appropriate financial controls.

You bring knowledge of VAT on receivables across European markets, experience working with AR across multiple countries or within a shared-service environment, and experience working in a SaaS, subscription or other digital business.

Nice-to-Have Skills

Experience managing an external collections partner such as Debtist.

Hands-on experience with Stripe.

Experience moving an accounting process from another team into Finance or helping colleagues adopt a new process.

Experience using automation or AI for reconciliation, exception handling, documentation or other Finance workflows.

Experience cleaning up an aged AR backlog, supporting audit preparation or historical reconciliations, or working through an accounting-system migration.

Familiarity with ticketing and documentation tools such as Jira, Zendesk or Notion.

An additional European language such as Spanish, Italian or German.

WHO THIS ROLE IS FOR

This role is for an accountant who enjoys getting the numbers right – but also wants to improve the system behind them.

You’ll probably enjoy this role if you like investigating discrepancies, reconciling complex payment flows and getting open items to zero. At the same time, you look at recurring manual work and ask: How can we make this simpler, more reliable or automated?

You’re comfortable owning your area independently, documenting how things work and collaborating across Finance and Customer Success. And rather than inheriting a perfectly finished setup, you’re motivated by the opportunity to help build one.

WHY PLANCRAFT?

Team Spirit: We’re driven by passion, commitment, and a shared mission. Team spirit matters to us — and we make it visible: with four major team event weeks per year, casual monthly on-site and remote formats, and a strong recognition culture where we regularly celebrate both the big and small wins together.

Ownership: You’re encouraged to take ownership from day one. In a flat hierarchy and high-trust environment, you’re empowered to make meaningful decisions and drive real impact.

Learning & Growth: We invest in your personal and professional development through a strong feedback culture with 6-monthly 360° growth reviews, a personal learning budget (1.500€/year), 2 paid days of educational leave, and targeted enablement formats. Our goal is to help you unlock your full potential.

AI Enablement: Our internal tools and workflows are AI-enabled by design. We support every team and individual in applying AI at the next level in their daily work.

Tech & Tooling: You’ll receive a MacBook, premium headphones, and everything else you need — from hardware to tools — to be effective in your daily doing.

Flexibility: Whether remote, hybrid, abroad or on-site — you work where you’re at your best. Our Hamburg office (with a rooftop terrace) is always open, and you decide each week how often you come in. And if you need a change of scenery, working abroad worldwide up to 2 months is always an option.

Recharge: To ensure the needed rest, we offer 30 vacation days per year (based on a 5-day week) plus Dec 24th off.

International Environment: We’re becoming more international every month, with team members already in Italy, Spain, the Netherlands, and Austria — which is why English is our internal company language.

We’re #stoked to shape the future, #together as a team, and #humble in our mission to support the builders of tomorrow. For a first impression of us, take a look at our Instagram and LinkedIn page .
Diversity makes us better.

We welcome people of all backgrounds, identities, abilities, and experiences, and we believe that different perspectives lead to better ideas, stronger products, and a healthier workplace. If you’re excited about our mission but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You might be exactly who we’re looking for.

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On the application process
We want your candidate experience with us to be smooth, transparent, and enjoyable. We aim to get back to you regarding your application within 5 business days. Our interview process typically takes about 4 weeks from start to finish, though this may vary by role. You can learn more about our process here . If you need adjustments or flexibility at any stage, please don’t hesitate to let us know — we’ll do our best to make it work for you.

Note on creating a test account:
If you would like to create a test account as part of the challenge, please enter "Applicant" in the relevant field during registration and select "Other" under Trade. This ensures that our sales team does not mistakenly register you as a craft business and reach out to you unnecessarily.

Deep Dive

(60-90 min, virtuell)

(90-120min, on-site)