Account Manager, Pan-European Fulfilment by Amazon

ENGINEERINGUK; Berlin; Vor Ort; EUR 45.000 - 80.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen Key Account Manager, der die Expansion von Selling Partners in Europa unterstützt. In dieser spannenden Rolle werden Sie die Beziehungen zu Partnern aufbauen und deren Geschäftsstrategien optimieren, um den Umsatz zu steigern. Sie werden die Möglichkeit haben, an verschiedenen Projekten zu arbeiten und die Benutzererfahrung für Kunden zu verbessern. Wenn Sie eine Leidenschaft für Geschäftsentwicklung und Kundenservice haben, ist dies die perfekte Gelegenheit für Sie, in einem dynamischen Umfeld zu arbeiten und einen echten Einfluss zu haben.

Qualifikationen

• Fließend in Deutsch und Englisch mit starken analytischen Fähigkeiten.
• Erfahrung in Geschäftsentwicklung oder Account Management ist erforderlich.

Aufgaben

• Aufbau von Beziehungen zu Selling Partners zur Geschäftsausweitung.
• Verwaltung eines Portfolios von Selling Partners und Unterstützung bei deren Setup.

Kenntnisse

Analytische Fähigkeiten

Kommunikationsfähigkeiten

Präsentationsfähigkeiten

Entwicklung von Kundenbeziehungen

Fließend in Deutsch

Fließend in Englisch

Ausbildung

Bachelor in Betriebswirtschaft

Master in Betriebswirtschaft

Bachelor in Ingenieurwissenschaften

Bachelor in Informatik

Tools

Microsoft Excel

CRM-Tools

Datenbanken

SQL

Jobbeschreibung

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Account Manager, Pan-European Fulfilment by Amazon

Sector: Distribution and Warehouse, Sales and Business Development
Role: Manager
Contract Type: Permanent
Hours: Full Time

DESCRIPTION

Are you looking to join a community of professionals that support the growth of Selling Partners' businesses? Amazon is looking for a Key Account Manager to join its Pan-European Marketplace Team in Berlin.

Today more than 60% of worldwide purchases from Amazon's sites are made from third party sellers. Our customers can choose from more than 100 million distinct products on Amazon. That vast choice is only possible because of the many entrepreneurial, third-party businesses who offer their products on the Amazon Marketplace.

Your role will be focused on contributing to business acquisition through building Selling Partner relationships, performing business evaluation and supporting their launch in the Pan-European FBA (Fulfilment By Amazon) program, making their range of products available to Amazon customers across Europe. In addition, you will drive various fast-paced projects and initiatives across the organization and locales and improve both sellers' and customers' experience.

Key job responsibilities

1. Help selling partners recognize further potential and grow their businesses internationally, leveraging Amazon to expand their relevant product selection to customers.
2. Manage a portfolio of selling partners, assist them with their setup and help them understand Amazon's services and tools to be more effective in building and managing their Amazon business.
3. Develop and report on key performance indicators for your selling partner portfolio, providing analysis into root causes for performance improvements.
4. Obtain ongoing selling partner feedback to assess performance against objectives and drive seller satisfaction with Amazon.
5. Fluency in both English & German is essential for success in the role.

BASIC QUALIFICATIONS

1. Fluent in written and spoken German and English.
2. Bachelor/Master degree, preferably in the fields of business administration / economics, engineering, computer science.
3. Experience in business development / sales or Account Management.
4. Strong analytical skills including Microsoft Excel.
5. A passion for developing an engaging customer user experience with demonstrated ability to translate client needs into business and product requirements.
6. Superior communication and presentation skills.
7. Ability to thrive in an ambiguous environment.

PREFERRED QUALIFICATIONS

1. Proven track record maintaining client relationships and achieving monthly/quarterly Sales/Account Management targets.
2. Proven experience in conducting business reviews and stakeholder management (e.g. through contributions within a Subject Matter Expert role).
3. Experience in e-commerce or retail is advantageous but not essential.
4. Experience with databases, SQL and CRM tools is advantageous but not essential.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

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