Account Manager EU (f / m / d)

Walter Krebs GmbH Co. KG; Offenbach am Main; Hybrid; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen in der Pharmabranche sucht einen engagierten Mitarbeiter, der internationale Kundenbeziehungen aufbaut und pflegt. In dieser Rolle sind Sie verantwortlich für die proaktive Betreuung eines Kundenportfolios sowie die Bearbeitung von Anfragen und Aufträgen. Mit einem dynamischen Team und flachen Hierarchien bietet diese Position die Möglichkeit, in einem internationalen Umfeld zu arbeiten und sich beruflich weiterzuentwickeln. Flexible Arbeitszeiten und die Option auf Homeoffice nach der Einarbeitung runden das Angebot ab.

Leistungen

Flexible Arbeitszeiten

Möglichkeiten zur beruflichen Weiterbildung

Dynamisches Arbeitsumfeld

Teilweise Homeoffice nach der Einarbeitung

Qualifikationen

• Erfahrung im Kundenservice und Account Management.
• Interesse an Zollverfahren und internationalen Handelspraktiken.

Aufgaben

• Proaktive Betreuung eines Portfolios internationaler Kunden.
• Erstellung von Angeboten und Auftragsbearbeitung.

Kenntnisse

Kundenservice

Account Management

Verhandlungsgeschick

Englischkenntnisse

MS Office

Ausbildung

Betriebswirtschaft

Internationale Handels- oder Logistikkenntnisse

Tools

ERP-Systeme

CRM-Systeme

Jobbeschreibung

We make health attainable! Since 1949, WALTER KREBS has been a specialized pharmaceutical wholesaler purchasing medication from around the world for import and export purposes. We are a mid-sized company with an extensive international network that has grown significantly over the decades, combined with deep expertise in customs and drug law regulations, end-to-end supply chain management, and excellent service.

We are looking for

Your Responsibilities:

• Proactively manage and support a portfolio of international customers, focusing on reactivating dormant relationships within the EU.
• Contact customers via phone and email to establish and maintain strong relationships, with occasional travel within the EU for in-person meetings.
• Handle inquiries about product availability, prepare quotations, place orders, and ensure smooth processing from receipt to dispatch.
• Issue accurate transport and customs documents, developing knowledge of customs procedures to support the team during absences.
• Represent the company at trade fairs and customer visits.

Your Qualifications:

• Background in Business Administration, International Trade, Logistics, or similar, or equivalent work experience.
• Strong customer service skills with experience in account management or sales.
• Ability to build relationships over the phone and in person.
• Excellent English communication skills; German and other languages are a plus.
• Willingness to travel occasionally within the EU.
• Interest in learning customs procedures to support the team.
• Proficiency in MS Office and experience with ERP or CRM systems.
• Collaborative mindset with the ability to work independently and in teams.

Our Offer:

• A dynamic, collaborative work environment with flat hierarchies.
• Flexible working hours for work-life balance.
• A friendly, motivated team.
• Opportunities for professional development and a competitive salary.
• Exposure to diverse markets and cultures in a highly international company.
• Partial home office options after training.

Interested in working with us?

Please send your application documents, salary expectations, and availability by email to the address provided.