Account Manager DACH (f / m / d)

AGICAP Deutschland; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Als Account Manager (m/w/d) bei AGICAP sind Sie für die Kundenzufriedenheit verantwortlich und die Hauptansprechperson für alle Fragen zur Software. Nach umfassender Schulung unterstützen Sie Unternehmen aktiv bei der Finanzplanung und tragen zur Produktentwicklung bei, indem Sie Kundenfeedback einbringen. Ihr Ziel ist es, Kunden bei der optimalen Nutzung der Software zu helfen und ihre langfristigen Erfolge zu fördern.

Leistungen

Attraktives Gehaltspaket mit Boni und unbegrenzten Provisionen

Teil eines jungen, dynamischen Teams mit globalen Events in Lyon

Offene Feedback-Kultur und Möglichkeiten für Remote-Arbeit

Monatliche Zulage von über 100 € (steuerfrei) über die App

Modernste Arbeitsausstattung, einschließlich MacBook Pro und iPhones

Qualifikationen

• Praktische Erfahrung in Finanzen, Software, Vertrieb oder Startup-Umfeld.
• Strukturierte Vorgehensweise in vergangenen Projekten.

Aufgaben

• Hauptansprechpartner für Kundenanfragen bezüglich der Software.
• Verwaltung und Entwicklung des Kundenportfolios für eine optimale Nutzung des Tools.
• Identifizierung von Upsell-Möglichkeiten und Weitergabe von Kundenfeedback.

Kenntnisse

Verhandlungsgeschick

Analytisches Denken

Zielorientierung

Ausbildung

Bachelor- oder Masterabschluss

Jobbeschreibung

Since our foundation in Lyon in 2016, we have been revolutionizing the liquidity planning market for SMEs across Europe. We enable our clients to strategically manage their cash flow, stay on top of things, look ahead, and grow. Being part of AGICAP means helping every business grow and achieve their entrepreneurial goals. With one of the largest FinTech funding rounds of USD 100 million, we have grown from 3 founders to over 500 employees. We are just getting started and are looking for team players with an entrepreneurial mindset and the will to make Agicap the No. 1 all-in-one tool for cash flow in Europe.

Aufgaben

As an Account Manager (m/f/d) at AGICAP, you will focus on customer satisfaction, which is one of our main goals. You will be the primary contact for all questions concerning the tool and support companies in planning their finances and liquidity. You will receive comprehensive training during onboarding (2-4 weeks) to become an expert in our online tool and work processes. As a trained AGICAP expert, you will represent the company to our customers, ensuring a positive experience. Your responsibilities include managing, maintaining, and developing the client portfolio by understanding their activities, challenges, and needs, and helping them achieve their goals with Agicap. You will support customers in the optimal and long-term use of our software, deliver webinars and product presentations, develop new materials, and promote active usage of our software. Additionally, you will identify upsell opportunities and pass customer feedback to the product team to contribute to product development. You will also share knowledge and ideas to improve processes and team development.

Qualifikation

• You have completed your studies with a Bachelor's or Master's degree.
• You have gained practical experience, ideally in finance, software, sales, or a startup environment.
• You are goal-oriented, action-driven, and analytical.
• You have demonstrated a structured approach in past projects and possess strong negotiation skills.
• You speak German at C2+ level and are business fluent in English.

Benefits

• Attractive salary package including bonus and uncapped commission.
• Part of a young, dynamic team with global events in Lyon.
• Open feedback culture and opportunities for remote work.
• Monthly allowance of over €100 (tax-free) via app.
• State-of-the-art work equipment, including MacBook Pro and iPhones.

We value diversity and encourage everyone to apply, regardless of background or personal characteristics. We aim to respond within 48 hours and ensure everyone feels valued at work.