Account Manager - Corporate Clients / Key Accounts (m/f/d)

medic assist; Dortmund; Vor Ort; EUR 45.000 - 75.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen im Bereich Medizintechnik sucht einen engagierten Account Manager, der Beziehungen zu wichtigen Kunden aufbaut und pflegt. In dieser spannenden Rolle sind Sie der Hauptansprechpartner für Corporate- und Fortune 500-Kunden und tragen zur Entwicklung maßgeschneiderter Lösungen bei, um den Kunden zum Erfolg zu verhelfen. Sie arbeiten eng mit internen Teams zusammen, um einen nahtlosen Support und Service zu gewährleisten. Wenn Sie eine Leidenschaft für Kundenbeziehungen haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Sichere Anstellung

Flexible Arbeitszeiten

Homeoffice-Möglichkeiten

Moderne Büros mit Klimaanlage

Unternehmensschulungen und -entwicklung

Betriebliche Veranstaltungen

Kostenlose Getränke

Mitarbeiterrabattprogramm

Rabattierte Unternehmenskarten für den öffentlichen Verkehr

Kostenlose Parkplätze

Qualifikationen

• Abschluss in Betriebswirtschaft oder mehrere Jahre Erfahrung im Account Management.
• Starke Kommunikations- und Verhandlungsfähigkeiten sind erforderlich.

Aufgaben

• Verwalten und Entwickeln von Beziehungen zu Corporate- und Fortune 500-Kunden.
• Identifizieren neuer Geschäftsmöglichkeiten und Initiativen zur Umsatzsteigerung.

Kenntnisse

Beziehungsmanagement

Problemlösungsfähigkeiten

Verhandlungsgeschick

Präsentationsfähigkeiten

Anpassungsfähigkeit

Kommunikationsfähigkeiten

Ausbildung

Bachelor/Master in Betriebswirtschaft

Erfahrung im Account Management

Tools

MS Office Suite

Jobbeschreibung

To support our Account Management team, we are looking for a team-oriented and dedicated individual with professional experience to start immediately. We are seeking someone who actively thinks along, contributes their own ideas, and is ready to help us develop and improve solutions to combat the number one cause of death – sudden cardiac arrest.

We are a medium-sized company in the medical technology sector based in Bochum, offering innovative life-saving solutions from the world market leader PHILIPS to our customers in Germany and to many global and Fortune customers worldwide.

Tasks

• Manage and develop relationships with Corporate and Fortune 500 clients (primarily English speaking), ensuring high levels of satisfaction and long-term partnerships.
• Act as the primary point of contact for key clients, overlooking each program, handling inquiries, escalations, and strategic discussions.
• Identify new business opportunities within existing accounts and drive upselling and cross-selling initiatives.
• Analyze client needs and offer tailored solutions to maximize customer success.
• Collaborate closely with internal teams (Sales, Product, Customer Service) to ensure seamless client support and service delivery.
• Provide reports and insights on client performance, contract management, and account growth.
• Stay up to date with industry trends, competitor activities, and client needs to proactively adapt strategies.

Requirements

• Bachelor/ Master Degree in business administration (or similar) or several years of experience in Account Management, preferably managing large corporate or enterprise clients.
• Proven ability to build strong, long-term relationships with key stakeholders at all levels.
• Strong problem-solving skills and ability to proactively address client challenges.
• Ability to quickly adapt to new systems and tools.
• Excellent communication, negotiation, and presentation skills.
• Fluent English skills (C1/C2 level) are essential; additional language skills, such as German or French, are a plus.
• Core working hours, but willingness to work flexible hours for responses in other time zones.
• Proficiency in MS Office Suite.

Benefits

• A secure job in an internationally growing company in the expanding medical technology / IoT market as a full-time permanent position.
• An interesting and varied role in a friendly team.
• Excellent public transport connections and discounted company tickets.
• Flexible working hours with the option of flexitime.
• Possibility to work from home by arrangement.
• Modern office with air conditioning.
• Company training and development.
• Company events.
• Company phone (where applicable).
• Free beverages.
• Free parking.
• Employee discount program.

Are you ready to apply your skills in an innovative company? Join our team at Medic Assist and apply today!