Account Manager (Cooperative banking sector of the German market)

Visa; Frankfurt; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading payments technology company in Frankfurt is seeking an experienced client manager to oversee relationships with major banks. The ideal candidate will bring 5+ years of experience in the financial services sector and a strong understanding of the cooperative bank market. You will be responsible for promoting Visa products, managing projects, and ensuring client satisfaction in a hybrid working environment.

Qualifikationen

• 5+ years of relevant work experience in the payments or financial services industry.
• Experienced in managing client relationships and delivering solutions.
• Knowledge of the cooperative bank sector in Germany.

Aufgaben

• Manage relationships with a major German banking client to promote Visa products.
• Drive growth and ensure project delivery while maintaining client satisfaction.
• Collaborate with internal teams to align on client needs and strategic goals.

Kenntnisse

Client management

Interpersonal skills

Commercial acumen

Influencing and negotiation

Fluent in German

Fluent in English

Ausbildung

University Master’s degree or comparable qualification

Jobbeschreibung

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This role is responsible for actively managing the relationship with one of the largest German banking groups to promote, sell and deploy the full range of Visa products and services and coordinating client projects across the Visa organization.

Key Work Outputs and Accountabilities

Work with banks in the assigned region to identify new and ongoing requirements, introducing products and services which enhance the customer payment experience and support growth for the client’s business with Visa

Build and oversee relationships across the whole client organisation, including service providers, local banks. Identify key influencers and stay close to identify opportunities and challenges early on

Assume full responsibility for driving top and bottom-line growth with the banking group’s organisation, ensure delivery of critical projects as well as ongoing business, resolve issues and ensure a high client satisfaction

Engage with colleagues across Visa, ensuring teams such as marketing, product and consulting are appropriately involved in and contributing to strategic and tactical projects to develop client business proactively

How Factors

• Focusing on customers and stakeholders
• Collaboration within Visa
• Proactive and forward thinking
• Ensuring successful change
• Building credibility
• Act under ambiguity and with diverse political interests

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• 5 or more years of relevant work experience
• Proven experience of having managed a Client to deliver new solutions to grow profitability of a business
• Knowledge and experience of the payments business and financial services especially in cooperative bank sector of the German market
• Excellent interpersonal skills, with the ability to liaise with and influence key stakeholders
• Good Commercial acumen and understanding of the payments market
• Proven ability to develop and deliver client strategic plans to drive value both for the Client and Visa
• Proven influencing, selling and negotiation skills
• University Master’s degree or comparable qualification
• Fluent in German and English

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.