This Challenge Awaits You
As a (Key) Account Manager – Mercedes, your focus will be on business development in the automotive market in Europe. Your main task will be to identify and acquire potential customers to strategically position IAV's service portfolio and establish new customer relationships. You will also be responsible for supporting and expanding small to medium-sized existing customers through cross‑selling and upselling. You will prioritize customer inquiries and coordinate them with our technical departments, international colleagues, or management in order to independently drive them forward until the contract is signed.
Your Tasks
- Acquiring customer projects and managing and creating your own accounts/customers in Europe.
- Central point of contact for decision‑makers and stakeholders at the customer's site to identify strategies and goals, and establish a strong relationship of trust and acceptance as the main negotiating partner.
- Improving IAV's positioning and increasing its attractiveness in new business areas and existing business.
- Developing a sales and development strategy for customers, evaluating its effectiveness, and making adjustments as necessary.
- Identifying, coordinating, and communicating key sales opportunities, evaluating customer satisfaction data, and coordinating follow‑up measures.
- Monitoring the market and competition and maintaining the acquisition tool.
- Managing bids and commercial negotiations, coordinating cross‑divisional offers, and acting as the approval authority in line with the agreed customer strategy and marketability.
Necessary Skills
- Successfully completed degree in engineering or business administration and professional experience in the automotive/supply industry.
- Proven sales experience, strong organizational skills, good business knowledge, and experience in service sales.
- Experience in dealing with customers at various levels.
- Willingness to take on sales responsibility for assigned customers.
- Expertise in drafting service contracts and preparing complex quotations, as well as in negotiating services and large‑scale projects in the automotive and supplier industry.
- Very good German and English skills (at least C1 level).
Desired Skills
- Persuasive and assertive personality, ability to work in a team, and willingness to cooperate.
- Strategic thinking, coupled with a strong desire to implement ideas.
Take on responsibility instead of being a cog in the wheel. At IAV, we’ll entrust ever more important tasks to you, step by step. Thanks to professional mentors, you won’t be alone and will be able to grow with your projects. You’ll work together with the big names in the mobility and research world, and you can acquire additional qualifications through e.g. in‑house seminars or at conferences.
Diversity and equal opportunity are important to us. What matters to us is the individual, with his or her character and strengths.