Account Executive, Mid Market

DocuSign; München; Hybrid; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

A technology-driven company is seeking an Account Executive to engage with clients and expand revenue opportunities. The ideal candidate will demonstrate success in consultative sales and account management within a SaaS environment, with proficiency in English and German. You will work in a hybrid setup, balancing office and remote work, while managing customer relationships and driving business growth.

Qualifikationen

• Fluency in English and German required.
• Experience in consultative sales and account management, preferably within a SaaS model.
• Digital literacy, including experience using sales force automation tools.

Aufgaben

• Deliver programmatic engagement with existing clients to develop relationships and grow revenue.
• Qualify sales opportunities based on sales methodology and metrics.
• Expand the Docusign solution by presenting and upselling new products.

Kenntnisse

Fluency in English

Fluency in German

Consultative sales experience

Account management experience

Digital literacy

Outstanding communication skills

Ausbildung

BS/BA degree

Tools

Salesforce.com

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Jobbeschreibung

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.

This position is an Individual Contributor and reports to the Sales Manager.

Responsibility

• Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and opportunities to position the broader Docusign agreement cloud

• Qualify sales opportunities based on Docusign’s sales methodology and metrics, to include client fit and success criteria

• Position Docusign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client

• Expand the Docusign solution beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new Docusign products, services and partner solutions

• Process sales orders and facilitate customer onboarding

• Handle customer needs for engagement with other Docusign resources, such as professional services, training, product management and marketing

• Enlist customers to participate and/or speak at Docusign and partner events

• Provide accurate, timely reports, and forecasts, as needed, for management

• Develop and maintain sophisticated knowledge of Docusign’s products and services

• Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database

• Manage overall customer loyalty, serving as internal advocate and escalation point to clients

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Fluency in English and German
• Experience in consultative sales and account management, preferably within a SaaS model
• Digital literacy, including experience using sales force automation tools (preferably Salesforce.com), Microsoft Word, PowerPoint and Excel

Preferred

• Consistent track record meeting and/or exceeding individual sales targets and quotas
• Services/Consulting delivery experiences a big plus
• Ability to handle large volume of concurrent client relationships
• Ability to identify, critique, suggest, and implement intelligent changes to the client's business optimization processes
• Ability to anticipate change and prioritise accordingly
• Ability to work as a team, as well as independently
• Outstanding verbal and written communications skills, able to interact effectively at all levels of an organization
• BS/BA degree
• Willingness and ability to travel as necessary

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

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Basic

• Fluency in English and German
• Experience in consultative sales and account management, preferably within a SaaS model
• Digital literacy, including experience using sales force automation tools (preferably Salesforce.com), Microsoft Word, PowerPoint and Excel

Preferred

• Consistent track record meeting and/or exceeding individual sales targets and quotas
• Services/Consulting delivery experiences a big plus
• Ability to handle large volume of concurrent client relationships
• Ability to identify, critique, suggest, and implement intelligent changes to the client's business optimization processes
• Ability to anticipate change and prioritise accordingly
• Ability to work as a team, as well as independently
• Outstanding verbal and written communications skills, able to interact effectively at all levels of an organization
• BS/BA degree
• Willingness and ability to travel as necessary

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.

This position is an Individual Contributor and reports to the Sales Manager.

Responsibility

• Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and opportunities to position the broader Docusign agreement cloud

• Qualify sales opportunities based on Docusign’s sales methodology and metrics, to include client fit and success criteria

• Position Docusign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client

• Expand the Docusign solution beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new Docusign products, services and partner solutions

• Process sales orders and facilitate customer onboarding

• Handle customer needs for engagement with other Docusign resources, such as professional services, training, product management and marketing

• Enlist customers to participate and/or speak at Docusign and partner events

• Provide accurate, timely reports, and forecasts, as needed, for management

• Develop and maintain sophisticated knowledge of Docusign’s products and services

• Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database

• Manage overall customer loyalty, serving as internal advocate and escalation point to clients