Account Director m/f/d

002_INDE intive GmbH; Deutschland; Hybrid; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Hybrid and flexible working model

Remote work up to 180 days per year

Public transportation support

Childcare subsidies

Employer-sponsored savings plans

EGYM Wellpass fitness program

Job Bike scheme

Zusammenfassung

intive is seeking an experienced Senior Account Manager to own and grow strategic client relationships across a portfolio of large accounts in Germany. You will lead account planning, coordinate with delivery and sales, and ensure value is delivered to customers.

The role offers a hybrid work model with options to work from our hubs in Regensburg, Stuttgart or Buxheim, travel to client sites as needed, and a focus on executive stakeholder management and revenue growth.

Qualifikationen

• Significant experience in a customer facing account management role.
• Proven track record of managing large, complex accounts or portfolios.
• Strong ability to develop and coach teams and own revenue targets.

Aufgaben

• Develop the existing business and meet annual revenue growth targets.
• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long‑lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Potential to lead and mentor a small team of Account Managers, setting clear objectives.
• Own the strategic account plan for a portfolio of large, complex accounts, aligning delivery, sales and leadership around a growth strategy.
• Act as a senior escalation point for the account team on complex client or delivery issues.
• Work with delivery counterparts to ensure value is delivered to the customer.
• Ensure timely and successful delivery of our solutions according to needs.
• Communicate progress of initiatives to stakeholders.
• Develop new business with existing clients and identify growth opportunities.
• Forecast and track key account metrics and annual forecasts.
• Prepare reports on account status.
• Collaborate with sales team to grow opportunities within territory.
• Assist with client requests or escalations as needed.

Kenntnisse

Account management

Client relationship management

Sales leadership

RFP responses

CRM

Tools

CRM system

Proposal software

Jobbeschreibung

Join a diverse team of approx. 2000 professionals across four continents, driving innovation and growth within intive’s technology hubs. Work alongside industry experts trusted by leading brands like Audi, BMW, Deichmann, Meta, NewsCorp, Tandem, Paramount, Vorwerk, and Warner Bros. Discovery to create pioneering, sustainable digital experiences. At intive, agile thinking and deep industry expertise come together across Automotive & Mobility, Commerce, Financial Services, Healthcare & Life Sciences, and Technology, Media & Communication. Be part of a team that’s shaping the future of digital innovation.

What you will be doing:

• Develop the existing business & meet annual revenue growth targets
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long‑lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Potential to lead and mentor a small team of Account Managers, setting clear objectives and supporting their professional growth
• Own the strategic account plan for a portfolio of large, complex accounts, aligning delivery, sales and senior leadership around a shared growth strategy
• Act as a senior escalation point for the account team on complex client, commercial or delivery issues
• Work jointly with delivery counterparts and ensure value is being delivered to the customer
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

You are a good match if you have:

• Significant experience (typically 8+ years) in a customer facing account management role, including managing large, complex accounts or portfolios
• Strong client relationship management experience particularly with senior and C‑suite/executive stakeholders
• Proven experience leading, coaching and developing a team, whether through direct line management or dotted‑line/matrix leadership
• Track record of owning revenue and growth targets across a large or complex account portfolio
• Good understanding of today’s digital, AI & software development landscape and must be able to bring value to the customer
• Experience in understanding software development requirements and having the ability to develop, along with the help of pre‑sales, winning IT proposals
• Must have very strong listening and presentation skills
• Experience working with & understanding of commercial contracts
• Successful experience in RFP responses and successful sales pitches
• Ability to work collaboratively with project managers, technical engineers and architects to provide customers with solutions
• Ability to travel to client site
• Knowledge & experience of using a CRM
• Be willing to learn new techniques and follow account management standards
• Be able to leverage AI to help with account growth

Why intive?

Remote Work, Working Abroad, Flexibility & Work-Life Balance

Benefit from a hybrid and flexible working model. While you are welcome to work from our offices in Regensburg, Stuttgart, or Buxheim, there is no requirement to be on-site. In addition, you can work from abroad for up to 180 days per year.

Performance Management

Enjoy regular, collaborative performance and development discussions with your manager, held twice a year. You have the opportunity to shape your own career path based on your personal goals and aspirations.

Training & Mentorship

Learning and Development are key pillars of our company culture. We support continuous growth through a structured skills matrix, specialized training programs, and a dedicated buddy program.

Tech Hubs

Become part of a community of colleagues who share your interests and passions. Our Tech Hubs provide opportunities for internal knowledge exchange and access to the latest technologies and innovations.

Culture & Connection

We foster meaningful connections across teams, functions, and organizational levels. We strive to ensure that everyone feels valued and connected to both our mission and their colleagues. In addition, we host regular team events and weekly on-site gatherings, such as Pasta Days, traditional Bavarian breakfasts, and more.

Benefits

We offer a wide range of additional benefits, including support for public transportation, childcare subsidies, employer-sponsored savings plans, the EGYM Wellpass fitness program, and a Job Bike scheme.

• support for public transportation
• childcare subsidies
• employer-sponsored savings plans
• the EGYM Wellpass fitness program
• a Job Bike scheme

intive is an AI-native software engineering company that blends technical excellence with human‑centric design to build high‑impact digital products. Combining 25 years of deep cross‑industry expertise with agentic workflows, intive reduces complexity to deliver innovation at the speed of tomorrow. Across industries – including Automotive, Commerce, Financial Services, Healthcare, and Media – intive transforms AI from a buzzword into a core engine for growth, focusing on human‑led oversight that balances automated speed with architectural reliability. With over 1700 experts operating globally from its technology hubs, intive is trusted by leading brands such as BMW, Deichmann, Grupo Supervielle, Meta, NewsCorp, Tandem, Volkswagen, Vorwerk, and Warner Bros. Discovery.