Account Director (f/m/d) - Deutsche Telekom

SAP; Walldorf; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

SAP is seeking an Account Director for the Deutsche Telekom account, responsible for managing key customer relationships and driving sales. The ideal candidate will bring several years of experience in complex software solutions, with strong program management and communication skills. This role offers a collaborative environment focused on customer success and innovation, supporting SAP's mission to help the world run better.

Leistungen

Health and well-being programs

Flexible working models

Collaborative team environment

Qualifikationen

• Several years of experience in Sales or Consulting with complex business software.
• Proven ability to manage in highly complex organizations.
• Excellent verbal and non-verbal communication skills in German and English.

Aufgaben

• Maintain senior client relationships as the end-to-end account owner.
• Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities.
• Lead the account team and coordinate all roles across the customer.

Kenntnisse

Sales management

Customer relationship management

Program/project management

Stakeholder management

Risk mitigation

Communication

Ausbildung

Bachelor’s degree or equivalent

MBA preferred

Jobbeschreibung

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

All SAP locations in Germany as for example Walldorf (close to Mannheim/Heidelberg), Hamburg, Berlin, Ratingen (close to Düsseldorf), Eschborn (close to Frankfurt), Gerlingen (close to Stuttgart), Hallbergmoos (close to München) are possible.

Overview of the Deutsche Telekom Account:

Deutsche Telekom (DT), headquartered in Bonn, Germany, is a long-standing SAP customer. With over €115 billion in revenue and more than 200,000 employees worldwide in 2024, DT leverages SAP and partner solutions across all major business areas—such as Finance, HR, Procurement, and Logistics—to manage operations and drive profitability.

Digital transformation is a core pillar of DT’s strategy to become the “Leading Digital Telco.” The SAP account team is committed to supporting this strategic goal by delivering best-fit SAP solutions and services.

In 2023 and 2024, DT strengthened its partnership with SAP by adopting RISE with SAP to accelerate its own cloud transformation. Additionally, DT—through its subsidiary T-Systems—has become a premium RISE supplier, helping to deliver cloud solutions to clients globally and contribute to DT’s revenue growth.

What you'll do:

As an Account Director (f/m/d) – Deutsche Telekom at SAP, you will be responsible for building strong, long-term customer relationships, driving customer innovation, delivering value via SAP solutions, and ensuring that customer business objectives are met.

• Serve as the end-to-end account owner and maintain senior client relationships
• Drive sales and consumption efforts, identifying cross-sell and up-sell opportunities
• Lead (virtual) account team and coordinate all roles across the customer
• Drive customer value realization based on agreed business outcomes, including renewals, expansions, and upsells
• Utilize expert governance and stakeholder management skills
• Interpret consumption data and drive insights to action
• Orchestrate resources such as junior sales quota carriers as needed
• Demonstrate deep expertise in SAP solution portfolio with detailed understanding of the support processes and organization

What you bring:

• Several years of experience in Sales or Consulting with complex business software/IT solutions
• Bachelor’s degree or equivalent required (MBA preferred)
• Proven ability to manage in highly complex organizations and apply risk-mitigation strategies
• Strong program/project management and commercial/deal support skills
• Excellent verbal and non-verbal communication skills in German (C2) and English

Meet your team:

• You will work closely with the SAP Market Unit leadership, account teams, and industry teams, as well as align with product/solution management teams/organization
• You will also partner with other SAP leads to maximize customer success and drive insights into action

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 429563 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time