Abercrombie & Fitch - Vollzeit Key Holder (m / w / d), Monckebergstrasse

abercrombie-fitch-co.; Hamburg; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Ein etabliertes Einzelhandelsunternehmen sucht einen engagierten Key Holder, der das Geschäft durch effektive Führung und außergewöhnlichen Kundenservice vorantreibt. In dieser Vollzeitposition sind Sie verantwortlich für die Schulung und Entwicklung von Teammitgliedern sowie für die Gewährleistung einer ansprechenden Verkaufsumgebung. Sie werden Teil eines unterstützenden globalen Teams, das Ihre Individualität feiert und Ihnen zahlreiche Entwicklungsmöglichkeiten bietet. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Vierteljährlicher Verkaufsbonus

Weihnachtsbonus

Bezahlte Freizeit

Karriereentwicklungsmöglichkeiten

Zugang zu psychologischer Beratung

Unterstützung für Elternschaft

Beitragszahlung zur privaten Altersvorsorge

Qualifikationen

• Mindestens ein Jahr Erfahrung im Kundenservice.
• Starke Arbeitsmoral und Anpassungsfähigkeit.

Aufgaben

• Führen und Entwickeln eines Teams von Mitarbeitern.
• Sicherstellen einer hervorragenden Kundenerfahrung.

Kenntnisse

Kundenservice

Analytische Fähigkeiten

Aufmerksamkeit für Details

Flexibilität

Multitasking

Stressresistenz

Jobbeschreibung

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands:

Our Brands

1. Abercrombie & Fitch: Born in 1892, aims to make every day feel as exceptional as the start of a long weekend.
2. abercrombie kids: Sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything.
3. The Hollister brand: Believes in liberating the spirit of an endless summer and making teens feel celebrated and comfortable in their own skin.
4. Gilly Hicks: Offers intimates, loungewear, and sleepwear, inviting everyone to embrace who they are underneath it all.
5. Social Tourist: The creative vision of Hollister and social media personalities Dixie and Charli D’Amelio, offering trend-forward apparel for teens to experiment with style and explore duality of social media and real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers worldwide to express their individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores across North America, Europe, Asia, and the Middle East, along with e-commerce sites.

Job Description

Full-Time Key Holder: Drives business through leadership, ensuring a differentiated customer experience. Key Holders should be assertive, analytical, and trustworthy, capable of leading a multi-million dollar business. They utilize applied learning to evolve as business leaders and improve store results. They lead a team of associates to ensure operational success, including opening and closing routines, always keeping the customer at the center of everything.

What You’ll Do

1. Training and Development
2. Customer Experience
3. Communication
4. Store Presentation and Sales Floor Supervision
5. Asset Protection
6. Policies and Procedures Adherence

Qualifications

What it Takes

1. At least one year of customer service experience
2. Strong work ethic
3. Attention to detail
4. Analytical skills
5. Adaptability and flexibility
6. Ability to multi-task
7. Stress tolerance

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. associate, you'll be eligible for various benefit programs designed to support your lifestyle. We are committed to providing competitive, comprehensive benefits aligned with our culture and values, including:

• Quarterly store sales bonus program
• Christmas bonus
• Indefinite contract
• Paid time off, increasing with position and seniority
• Comp days and floating holidays
• Access to mental and behavioral health counseling through the Associate Assistance Program
• Training and development opportunities
• Career advancement opportunities (promotion from within)
• Support for parenthood through Carrot
• Headspace mental health app
• Proxalto private pension contribution
• A supportive global team that celebrates your individuality