Abercrombie & Fitch - Key Lead, Main Taunus

abercrombie-fitch-co.; Sulzbach (Taunus); Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

Abercrombie & Fitch Co. seeks a Key Lead to enhance customer in-store experience and support a team of associates. You'll oversee store operations, manage schedules, and ensure high service standards while being a pivotal part of the store leadership team.

Leistungen

Quarterly sales incentive bonus

Flexible scheduling

Opportunities for career advancement

Training and development programs

Supportive global team that celebrates individuality

Qualifikationen

• Fluency in English and German at CEFR B2 level required.
• At least 1 year of retail experience preferred.

Aufgaben

• Ensure customers receive a quality in-store experience.
• Act as Floor Supervisor, guiding Brand Reps and Stock Associates.
• Drive store performance through achieving daily sales targets.

Kenntnisse

Customer focus

Effective communication

Interpersonal skills

Knowledge of fashion trends

Outgoing personality

Adaptability

Stress tolerance

Ability to multitask

Commitment to diversity and inclusion

Strong work ethic

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, and various engagement events, including Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure effective store operations. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales targets.

What You’ll Do

1. Manage opening and closing routines
2. Maintain product knowledge and brand awareness
3. Understand business operations
4. Proactively think and solve problems
5. Pay attention to detail
6. Operate register and POS systems
7. Protect assets and ensure security
8. Maintain visual displays
9. Use system skills effectively
10. Follow work schedule requirements

Work Schedule Requirements

• Availability of at least 25 hours per week
• Must be available on weekends and certain holidays
• Hours may increase during peak times to support business needs

Qualifications

1. High School Diploma or equivalent preferred
2. At least 1 year of retail experience preferred
3. No supervisory or management experience required
4. Fluency in English and German at CEFR B2 level required

Desired Skills and Attributes

• Customer focus
• Effective communication
• Interpersonal skills
• Knowledge of fashion trends
• Outgoing personality
• Adaptability and stress tolerance
• Ability to multitask
• Commitment to diversity and inclusion
• Strong work ethic

Additional Information

What You’ll Get

• Participation in benefit programs aligned with your lifestyle
• Quarterly sales incentive bonus
• Flexible scheduling
• Opportunities for career advancement
• Potential to become a Brand Affiliate
• Training and development programs
• A supportive global team that celebrates individuality