2027 Account Management Intern, Berlin, Germany

Uber Technologies Inc.; Berlin; On-site; EUR 16,000 - 20,000; Full time

Job summary

Uber Technologies Inc. in Berlin is offering a 6-month internship within the Uber Eats Account Management team.

You will own partner performance analytics, support a portfolio of restaurant brands, and drive commercial outcomes with data-driven insights. From day one you’ll manage a workstream, engage with partners, and collaborate across marketing, sales and operations to improve GMV, retention and growth.

Qualifications

• Enrolled in a Bachelor's or Master's program with graduation by early 2027.
• Available for a full-time, 6-month internship starting 1st Feburary 2027.
• Proficiency in Excel or Google Sheets, including data extraction and analysis.
• Native in German and fluency in English.
• Strong communication and stakeholder management skills.
• Open to exploring full-time opportunities with Uber following the internship.

Responsibilities

• Track performance against KPIs: GMV, order volume, conversion rate, basket size, retention.
• Engage with restaurant partners for churn-prevention interviews and gather feedback to identify growth opportunities.
• Support Ads & Offers sales by articulating value and helping partners adopt them.
• Manage outbound partner conversations with clear commercial objectives.
• Translate data into a narrative that drives partner action.
• Run structured performance diagnostics to identify underperformance vs. benchmarks.
• Develop/test hypotheses to drive partner revenue and act on them.
• SQL exposure is a plus; comfort with Excel/Sheets and structured analysis.

Skills

Data analysis mindset

Communication

Stakeholder management

Education

Bachelor's or Master's degree in Business, Economics, Marketing, Operations, Data Analytics

Tools

Excel

Google Sheets

SQL

Job description

About the Role and Team

This internship sits at the commercial heart of Uber Eats. You'll join an Account Management team and take on real ownership of partner performance across a portfolio of restaurant brands.

Account Management at Uber Eats is fundamentally a commercial function. Your job is to grow revenue for partners and for Uber. That means you'll be working with data daily, running business reviews, identifying where performance is lagging and why, and translating that analysis into concrete recommendations that move the needle.

This isn't an observational role. From week one, you'll carry a workstream, supper the team with a set of accounts, and be expected to show up to conversations with a point of view grounded in data. This internship offers hands-on exposure to commercial operations, account management, customer success, and cross-functional project management in a fast-paced environment.

What You’ll Do

Commercial Performance & Partner Growth

• Support the AM team across a set of accounts, tracking performance against commercial KPIs: GMV, order volume, conversion rate, basket size, and customer retention.


• Engage directly with restaurant partners to conduct churn-prevention interviews and gather qualitative feedback on the platform experience, identify growth opportunities and recommend commercial solutions.


• Support the sale of Ads & Offers products by articulating their value and helping partners adopt them.


• Manage outbound partner conversations with clear commercial objectives.


• Build the narrative behind the numbers translating data into a story that drives partner action.

Data Analysis & Insight Generation

• Run structured performance diagnostics: identify where a partner is underperforming versus benchmark and why.


• Develop and test hypotheses about what drives partner revenue then work with the team to act on them.


• SQL exposure is a plus but not required; comfort with Excel or Google Sheets and a structured analytical mindset is essential.

Marketing Execution & Demand Generation

• Execute performance marketing campaigns promotions, visibility boosts, pricing experiments and rigorously track ROI.


• Identify where marketing investment will generate the highest incremental return for a given partner.


• Analyse post-campaign data to draw conclusions and feed learnings back into future strategy.

Basic Qualifications

• Currently enrolled in a Bachelor’s or Master’s degree program (e.g., Business Administration, Economics, Marketing, Operations, Data Analytics, or related fields), with graduation by early 2027.


• Available for a full-time, 6-month internship starting 1st Feburary 2027


• Proficiency in Excel or Google Sheets, including data extraction and analysis


• Native in German and fluency in English


• Strong communication and stakeholder management skills


• Open to exploring full-time opportunities with Uber following the internship in case a role becomes available.

Who Thrives Here

The interns who get the most from this role arrive curious about the numbers, comfortable being challenged on their thinking, and genuinely interested in how commercial relationships work. They take ownership early, ask sharp questions, and know the difference between being busy and having impact.

If that sounds like you, we’d like to meet you

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.