2027 Account Management Intern, Berlin, Germany

Uber; Berlin; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses

Equity

Benefits

Resumo da oferta

Uber Eats is seeking an internship in Berlin to join the Account Management team and own partner performance across a portfolio of restaurant brands. You’ll work with data daily, run business reviews, and translate analysis into concrete recommendations that move the needle.

From week one you’ll carry a workstream, support partner growth, and gain hands-on exposure to commercial operations, account management, and cross-functional project work in a fast-paced environment.

Qualificações

• Bachelor's or Master's in business, economics, marketing, operations, data analytics, or related fields.
• Proficiency in Excel or Google Sheets for data extraction and analysis.
• Native German and fluent English; strong communication and stakeholder skills.

Responsabilidades

• Support the Account Management team across a set of accounts, tracking performance against KPIs (GMV, order volume, conversion rate, basket size, retention).
• Engage with restaurant partners to gather feedback, identify growth opportunities, and propose commercial solutions.
• Assist in selling Ads & Offers by articulating value and partner adoption.
• Manage outbound partner conversations with clear commercial objectives.
• Translate data into a narrative to drive partner action.

Conhecimentos

Excel/Sheets

German (native)

English fluency

Data analysis mindset

Stakeholder management

Formação académica

Bachelor's or Master's in relevant field

Ferramentas

SQL

Descrição da oferta de emprego

About the Role and Team

This internship sits at the commercial heart of Uber Eats. You'll join an Account Management team and take on real ownership of partner performance across a portfolio of restaurant brands.

Account Management at Uber Eats is fundamentally a commercial function. Your job is to grow revenue for partners and for Uber. That means you'll be working with data daily, running business reviews, identifying where performance is lagging and why, and translating that analysis into concrete recommendations that move the needle.

This isn't an observational role. From week one, you'll carry a workstream, supper the team with a set of accounts, and be expected to show up to conversations with a point of view grounded in data. This internship offers hands‑on exposure to commercial operations, account management, customer success, and cross‑functional project management in a fast‑paced environment.

What You’ll Do

Commercial Performance & Partner Growth

• Support the AM team across a set of accounts, tracking performance against commercial KPIs: GMV, order volume, conversion rate, basket size, and customer retention.
• Engage directly with restaurant partners to conduct churn‑prevention interviews and gather qualitative feedback on the platform experience, identify growth opportunities and recommend commercial solutions.
• Support the sale of Ads & Offers products by articulating their value and helping partners adopt them.
• Manage outbound partner conversations with clear commercial objectives.
• Build the narrative behind the numbers translating data into a story that drives partner action.

Data Analysis & Insight Generation

• Run structured performance diagnostics: identify where a partner is underperforming versus benchmark and why.
• Develop and test hypotheses about what drives partner revenue then work with the team to act on them.
• SQL exposure is a plus but not required; comfort with Excel or Google Sheets and a structured analytical mindset is essential.

Marketing Execution & Demand Generation

• Execute performance marketing campaigns promotions, visibility boosts, pricing experiments and rigorously track ROI.
• Identify where marketing investment will generate the highest incremental return for a given partner.
• Analyse post‑campaign data to draw conclusions and feed learnings back into future strategy.

Basic Qualifications

• Currently enrolled in a Bachelor’s or Master’s degree program (e.g., Business Administration, Economics, Marketing, Operations, Data Analytics, or related fields), with graduation by early 2027.
• Available for a full‑time, 6‑month internship starting 1st Feburary 2027
• Proficiency in Excel or Google Sheets, including data extraction and analysis
• Native in German and fluency in English
• Strong communication and stakeholder management skills
• Open to exploring full‑time opportunities with Uber following the internship in case a role becomes available.

Who Thrives Here

The interns who get the most from this role arrive curious about the numbers, comfortable being challenged on their thinking, and genuinely interested in how commercial relationships work. They take ownership early, ask sharp questions, and know the difference between being busy and having impact.

If that sounds like you, we’d like to meet you

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full‑time in-office presence.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.