Quality Assurance Technician(2nd shift / 3:00pm - 11:00pm)
Hamburg, United States
The Quality Assurance (QA) Technician is responsible for ensuring theaccuracy, quality, and integrity of all direct mail products produced at ourfacility. This role involves inspecting materials, monitoring productionprocesses, and verifying that all deliverables meet company standards, clientspecifications, and regulatory requirements. The QA Technician plays a vitalrole in maintaining high-quality standards and supporting continuousimprovement within the operation.
Essential Functions:
- Inspectincoming materials, such as envelopes, inserts, and labels, to ensure theymeet quality specifications.
- Monitorproduction processes to verify adherence to quality standards and jobspecifications.
- Conductpre- and post-production checks, including verifying documentation,counts, and mailing lists.
- Identifyand document deviations, discrepancies, or defects; elevate issues promptly to management.
- Performroutine audits of finished products to ensure accuracy in mailing,labeling, and packaging.
- Maintaindetailed records of inspections, quality checks, and corrective actions.
- Collaboratewith production teams to address quality issues and implement processimprovements.
- Ensurecompliance with safety, postal, and industry regulations.
- Supportcontinuous training and development related to quality standards andprocedures.
- Qualitycheck pre-production material as needed
- Performother duties as may be assigned.
Requirements
- Prior experience in quality assurance,inspection, or production within a direct mail or manufacturingenvironment preferred.
- Strong attention to detail and excellentobservational skills.
- Ability to read and interpret job instructions,specifications, and mailing lists.
- Proficiency with basic office software (e.g.,Excel, Word) and familiarity with quality management systems.
- Great organizational skills and the ability toprioritize tasks effectively.
- Strong communication skills and the ability towork collaboratively with cross-functional teams.
- Willingness to work in a fast-paced environmentand adapt to changing priorities.
- Strong knowledge of manufacturing safety; thisposition will spend considerable time on the production floor.
- High school diploma or equivalent required.Bachelor’s or an Associate’s degree inbusiness or any other related study preferred.
- Two or more years of experience working in a productsupport, project coordination, client services, or similar role is desired.
- This position is an on-site role with no remote or work-from-homeopportunities.
- This position may require lifting materials or mail products to 25lbs.
- New Associates become eligible for benefits the 1 st of the month following 60 days!