Workforce Management Specialist

Grow-Talent.com; Bogotá ciudad; On-site; COP 40,000,000 - 65,000,000; Full time

Benefits offered by this job

Base salary

Job summary

Grow-Talent.com is recruiting a Workforce Management Specialist for their Bogota operation. You will assess staffing needs, assign staff to gaming tables, and coordinate schedules to ensure 24/7 coverage while complying with local labor laws.

Ideal candidates will have at least 6 months in a similar role, fluent English (C1), strong Excel skills, and experience with workforce management software. The role offers a full-time position with a base salary.

Qualifications

• Fluent English (C1) with strong written and verbal communication.
• Strong ability to efficiently manage schedules, rotations, and staffing needs.
• Proficient in Microsoft Excel and workforce management software.
• At least 6 months in a similar role, with ability to work independently and handle multiple tasks.
• Open to working flexible shifts within a 24/7 schedule.
• Familiarity with local labor laws and scheduling regulations.

Responsibilities

• Assess daily staffing requirements and assign staff to gaming tables accordingly.
• Assist with onboarding new employees as needed.
• Organize, coordinate, and manage work schedules and rotations for gaming tables.
• Partner with HR and Team Managers to manage time-off requests and ensure all positions are filled.
• Prepare daily staffing reports and verify hours and time-off requests.
• Develop and maintain staffing plans for adequate coverage across units.
• Monitor employee attendance and compliance with schedules.
• Prepare and manage rotation schedules for incoming shifts.

Skills

Scheduling

English (C1)

Multitasking

Time management

Independent worker

Tools

Microsoft Excel

Workforce management software

Job description

About the job Workforce Management Specialist

Grow-Talent.com is working with a leadingtech company who is looking to recruit aWorkforce Management Specialist to join their team in Bogota, Colombia.

Position: Workforce Management Specialist

Location: Bogota, Colombia

Employment type: Full-time

Benefits: base salary

DUTIES AND RESPONSIBILITIES:

• Assess daily staffing requirements and assign staff to gaming tables (open/closed) accordingly.
• Assist with onboarding new employees as needed
• Organize, coordinate, and manage work schedules and rotations for gaming tables, ensuring smooth operations and optimal attendance
• Partner with HR and Team Managers to manage time-off requests, approve schedules, and ensure all positions are filled to meet staffing needs
• Prepare daily staffing reports, verify work hours and time-off requests, address schedule discrepancies, and handle administrative tasks as assigned by Supervisors or Management
• Develop and maintain effective staffing plans to ensure sufficient coverage across all business units
• Monitor employee attendance, ensuring compliance with schedules and regulatory standards
• Prepare and manage rotation schedules for incoming shifts, ensuring smooth transitions between shifts

REQUIREMENTS:

• Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication
• Strong ability to efficiently manage schedules, rotations, and staffing needs
• Skilled in Microsoft Excel and experienced with workforce management software.
• At least 6 months in a similar role, with the ability to work independently and handle multiple tasks
• Open to working flexible shifts within a 24/7 schedule
• Familiarity with local labor laws and regulations related to staffing and scheduling