US Inside Sales Pro: Warm Leads & Uncapped Commission

shift; Medellín; Híbrido; COP 10.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Laptop provided

Headset provided

Office in Medellin

Descripción de la vacante

Shift in Medellin is hiring to sell to U.S. customers from a mix of warm inbound and outbound leads. You will call them back, answer questions, resolve blockers, and strive to close deals, all while working a hybrid schedule in Medellin.

Base salary is USD 900 (junior) or USD 1,200 (senior) per month, paid in COP, plus uncapped commission. The company provides a laptop, headset, and dialing tools at the office, with a direct reporting line to a U.S.-based Regional Manager.

Formación

• Fluent American English required (C1/native).
• 1+ year in phone sales or related roles.
• Closer mentality with warm leads and daily targets.
• Experience with CRM and dialing tools.

Responsabilidades

• Call inbound leads who started but didn’t complete online purchases.
• Reach out quickly to warm leads to regain momentum.
• Diagnose why customers dropped off and address concerns.
• Deliver a tailored, confident sales pitch.
• Handle objections in real time and guide checkout.
• Follow up via calls, voicemail, SMS, and email.
• Support onboarding and first recordings for new customers.
• Maintain pipeline and share market feedback with Regional Manager.

Conocimientos

Fluent American English

Phone sales

CRM experience

Dialing tools

Herramientas

CRM software

Dialer tools

Descripción del empleo

Shift in Medellin is hiring to sell to U.S. customers from a mix of warm inbound and outbound leads. You will call them back, answer questions, resolve blockers, and strive to close deals, all while working a hybrid schedule in Medellin.

Base salary is USD 900 (junior) or USD 1,200 (senior) per month, paid in COP, plus uncapped commission. The company provides a laptop, headset, and dialing tools at the office, with a direct reporting line to a U.S.-based Regional Manager.