Training/Education Spec.

COS Medtronic Shared Services Americas S.A.S.; Bogotá ciudad; Presencial; COP 35.000.000 - 60.000.000; Jornada completa

Descripción de la vacante

Medtronic in Bogotá is seeking an experienced Training Lead to drive pricing and contracting transformation initiatives, develop engaging content, and deliver virtual sessions. You will translate complex processes into practical learning materials and partner with product owners and IT to ensure readiness for system changes.

The role requires a bachelor's degree in education or related field, fluent English, and hands-on experience designing and delivering technology training.

Formación

• Bachelor’s degree in Education, Instructional Design, Organizational Development, Business, Communications, or related field.
• Fluent English required.
• Experience developing and delivering training programs for technology implementations or business transformation.
• Strong instructional design skills and ability to create engaging, role-based materials.
• Experience facilitating virtual instructor-led training and supporting user adoption.

Responsabilidades

• Lead training workstreams for Pricing & Contracting transformation and system implementation projects.
• Develop and maintain training materials including instructor-led presentations, guides, FAQs, videos, and e-learning resources.
• Translate complex processes into clear, user-friendly content.
• Deliver engaging virtual training sessions and workshops.
• Collaborate with Product Owners, SMEs, IT, and stakeholders to assess training needs.
• Support user acceptance testing, deployment readiness, and post-implementation support.
• Gather feedback and metrics to improve training effectiveness.
• Manage training project plans, timelines, risks, and dependencies.
• Maintain training content libraries and ensure materials stay current.
• Leverage AI and productivity tools to increase efficiency.

Conocimientos

Instructional design

Virtual training delivery

Project management

Stakeholder management

English fluency

Educación

Bachelor’s degree in Education, Instructional Design, Organizational Development, Business, Communications

Herramientas

Camtasia

Snagit

PowerPoint

Teams

SharePoint

Word

Excel

Descripción del empleo

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life Responsibilities may include the following:

• Lead training workstreams for Pricing & Contracting transformation and system implementation projects.
• Develop and maintain training materials including instructor‑led presentations, job aids, quick reference guides, FAQs, playbooks, videos, and self‑paced learning resources.
• Translate complex business processes and system functionality into clear, user‑friendly training content.
• Deliver engaging virtual training sessions, demonstrations, workshops, and role‑based learning experiences.
• Partner with Product Owners, SMEs, IT teams, and business stakeholders to assess training needs and ensure readiness for system and process changes.
• Support user acceptance testing (UAT), deployment readiness, launch activities, and post‑implementation support.
• Gather learner feedback and adoption metrics to continuously improve training effectiveness and user experience.
• Manage training project plans, timelines, risks, dependencies, and deliverables across multiple initiatives.
• Maintain training content libraries and ensure materials remain current with evolving business processes and technology enhancements.
• Leverage approved AI and productivity tools to improve training development efficiency, content management, and knowledge sharing.

Required knowledge and experience:

• Bachelor’s degree in Education, Instructional Design, Organizational Development, Business, Communications, or a related field, or equivalent experience.
• Fluent English required.
• Experience developing and delivering training programs for technology implementations, process improvements, or business transformation initiatives.
• Strong instructional design skills with the ability to create clear, engaging, and role‑based learning materials.
• Experience facilitating virtual instructor‑led training and supporting end‑user adoption of systems and processes.
• Ability to translate complex technical and business concepts into practical, user‑focused training content.
• Strong project management, organization, and stakeholder management skills.
• Excellent written and verbal communication skills with the ability to engage both technical and non‑technical audiences.
• Experience using Microsoft 365 applications, including PowerPoint, Teams, Word, and SharePoint.
• Ability to work independently in a fast‑paced environment while managing multiple priorities and deadlines.
• Experience in Pricing & Contracting, Commercial Operations, CPQ, CLM, Salesforce, Conga, or related business functions is advantageous.
• Experience supporting large‑scale transformation, change management, system implementations, or Agile project delivery is advantageous.
• Familiarity with adult learning principles, training needs analysis, learning evaluation, and deployment readiness activities is advantageous.
• Experience with virtual facilitation tools and content development software such as Camtasia, Snagit, or similar technologies is advantageous.
• Experience leveraging AI tools to streamline content creation, learning support, and training operations is advantageous.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are.

Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life‑changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life‑long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career‑building resources you need. Life‑transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight‑driven care. Fresh viewpoints. Cutting‑edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here.

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