Training Associate

UniFirst Corporation; Medellín; Presencial; COP 60.000.000 - 90.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexibility: Monday to Friday with 7-6

All Colombian holidays off

Free English courses

Prima Extralegal

Fully equipped home office

Descripción de la vacante

UniFirst Corporation is seeking a Training Associate to support virtual leadership programs across the organization. You will manage LMS administration, host live Zoom sessions, coordinate logistics, and work directly with senior leaders to ensure a high-quality learning experience.

The role requires strong English, residence in Medellin or Bogota, and solid experience in administrative or operational support.

Formación

• Strong English proficiency (C1+) required.
• Must reside in Medellin or Bogota (Colombia).
• 3–5 years of administrative support or 2+ years in operational support.
• Hands-on experience with Microsoft Office Suite (Teams, Excel, Word, PowerPoint) and Zoom; LMS experience with Saba or SAP is a plus.
• Polished, proactive communicator with leadership audiences.

Responsabilidades

• LMS Administration: manage platform operations and enrollments, maintain completion records.
• Live Session Hosting & Logistics: host Zoom sessions, manage logistics and breakout rooms.
• Enrollment & Attendance: issue reminders, create evaluation summaries, generate completion reports.
• Leadership Engagement: interact professionally with executive stakeholders.
• Administrative Support: triage inbox inquiries, assign tickets, provide technical liaison support.

Conocimientos

English proficiency

Organized

Detail-oriented

Resourceful

Leadership communication

Herramientas

Microsoft Office Suite

Zoom

LMS (Saba/SAP)

Descripción del empleo

Join UniFirst as a Training Associate and play a key role in supporting the smooth, flawless execution of our virtual leadership programs across the organization!

In this role, you’ll work behind the scenes managing Learning Management System (LMS) administration, hosting live virtual sessions in Zoom, coordinating training logistics, and partnering directly with leadership audiences to ensure an exceptional learning experience.

Responsibilities

• LMS Administration: Manage platform operations using enterprise systems such as Saba or SAP, tracking participant enrollments and maintaining accurate completion records.
• Live Session Hosting & Logistics: Host and run live virtual training sessions via Zoom, handling technical logistics, breakout rooms, and participant management.
• Enrollment & Attendance Management: Issue timely attendance reminders, create evaluation summaries, and generate participant completion reports.
• Leadership & Stakeholder Engagement: Interact comfortably and professionally with audience executive and leadership stakeholders.
• Administrative Support: Manage inbox inquiries by triaging cases, assigning tickets, and providing technical liaison support to end-users.

Requirements

• Strong English proficiency (C1+) is a must-have.
• Must reside in Medellin or Bogota (Colombia).
• 3–5 years of administrative support experience or 2+ years in operational support.
• Hands-on experience with Microsoft Office Suite (Teams, Excel, Word, PowerPoint) and Zoom meeting host controls. Prior LMS experience (Saba or SAP) is a huge plus.
• Highly organized, proactive, detail-oriented, and resourceful. You should be polished and confident when communicating with leadership-level audiences.
• Consistently log in 10 to 15 minutes prior to live sessions to test host settings, technical setups, and materials, ensuring sessions launch seamlessly.

Why Join Us? (Benefits & Perks)

• Flexibility: Work Monday to Friday with flexible hours between 7-6 PM CST/EST.
• Time Off: We enjoy all Colombian Holidays off - no weekend work!
• Growth: Access to free English courses to keep leveling up your skills.
• Extra Pay: Benefit from a Prima Extralegal.
• Fully Equipped: We provide all the equipment you need to succeed from home.

If you are a resourceful, detail-oriented professional who thrives on operational excellence and proactive problem-solving,