Strategic Collections Specialist - Global AR

Zimmer Biomet; Bogotá; Presencial; COP 26.000.000 - 42.000.000; Jornada completa

Descripción de la vacante

Zimmer Biomet in Bogotá seeks an accounts receivable professional responsible for collecting past due invoices, monitoring assigned customer accounts, and minimizing credit risk in a global GBS environment.

You will work closely with Customer Service and Sales, respond to queries, resolve disputes, and ensure accurate cash applications. Daily follow-up by phone or email is required, with strong communication and problem solving skills.

Formación

• Professional degree in finance
• 2 years of relevant work experience or equivalent
• Preferred experience in accounts receivable

Responsabilidades

• Monitor assigned customer accounts and follow up on past due balances.
• Daily contact with customers by phone or e-mail to collect past due amounts.
• Collaborate with offshore BPO team on collections and cash applications.
• Research and resolve queries, disputes, complaints and short payments.
• Respond timely to e-mails and inquiries from internal and external customers.
• Maintain well-documented customer files and track collection efforts.
• Identify and escalate credit risks and uncollectable accounts.

Conocimientos

Customer service

Communication skills

Interpersonal skills

Positive attitude

Organization

Analytical skills

Instruction following

Work under pressure

MS Office

Educación

Professional degree in finance

2 years of relevant experience

Accounts receivable experience preferred

Herramientas

Outlook

Excel

Word

Descripción del empleo

Zimmer Biomet in Bogotá seeks an accounts receivable professional responsible for collecting past due invoices, monitoring assigned customer accounts, and minimizing credit risk in a global GBS environment.

You will work closely with Customer Service and Sales, respond to queries, resolve disputes, and ensure accurate cash applications. Daily follow-up by phone or email is required, with strong communication and problem solving skills.