Credit & Collections Specialist — Flexible Work Model

CO1 Medtronic Colombia S.A.; Bogotá ciudad; Híbrido; COP 60.000.000 - 100.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexwork model

Competitive benefits package

Descripción de la vacante

Medtronic in Bogotá is seeking a Credit & Collections professional to manage a customer portfolio, drive timely payments, and reduce credit risk. You will work with Sales, Customer Service, Billing, and Finance, leveraging SAP and KPI insights to support cash flow and business goals.

The role requires 2–4 years in collections, a relevant degree, and English at B2 level. The position follows a flexwork model in Bogotá with competitive benefits.

Formación

• Bachelor’s degree in accounting, Business Administration, Finance, Economics, or a related field.
• English Proficiency (minimum B2 level required).
• 2-4 years of experience in Customer Collections and/or Operational Finance.
• Practical knowledge in Accounts Receivable Management and KPI analysis (DSO, Overdue Balance, Collection Effectiveness).
• Intermediate or Advanced proficiency with Excel.

Responsabilidades

• Manage collection activities and follow up on assigned customer accounts to ensure timely payments.
• Monitor AR performance through aging analysis, DSO tracking, and related KPIs.
• Perform account reconciliations, investigate discrepancies, and support disputes resolution.
• Analyze payment trends and customer behavior to identify credit risks and actions.
• Collaborate with Sales, Customer Service, Billing, and Finance to reach collection objectives.
• Maintain documentation of collection activities and account updates in SAP.
• Identify and escalate credit risks while ensuring policy compliance.
• Support process improvement and automation in Credit & Collections.
• Advise customers on payment plans to recover balances and safeguard cash flow.

Conocimientos

Customer Collections

Accounts Receivable Management

English (B2)

Data analysis

Cross-functional collaboration

Educación

Bachelor's degree in accounting / finance / related field

Herramientas

SAP FSCM & Collections Management

Microsoft Excel

Power BI

Descripción del empleo

Medtronic in Bogotá is seeking a Credit & Collections professional to manage a customer portfolio, drive timely payments, and reduce credit risk. You will work with Sales, Customer Service, Billing, and Finance, leveraging SAP and KPI insights to support cash flow and business goals.

The role requires 2–4 years in collections, a relevant degree, and English at B2 level. The position follows a flexwork model in Bogotá with competitive benefits.