Sr. Systems Cloud Engineer

Auxis; Bogotá ciudad; Presencial; COP 120.000.000 - 210.000.000; Jornada completa

Descripción de la vacante

Auxis is seeking a Systems Engineer Sr. to administer and support client operating system environments with an emphasis on availability and performance. You will design runbooks, coach engineers, and provide L2 troubleshooting for datacenters, WAN/LAN, and security, while supporting cloud and on‑premises deployments.

You will work across Linux and Windows environments, leveraging PowerShell, scripting, and ITIL knowledge, and participate in on-call rotations to ensure service continuity.

Formación

• Bachelor's degree in Computer Science, Engineering, IT or equivalent.
• Experience with large, complex server-based cloud environments.
• Experience creating and maintaining server procedures.

Responsabilidades

• Design and define operating runbooks.
• Coach junior engineers for issue resolution.
• Be available for other engineers and coach them to resolution.
• Provide L2 troubleshooting for datacenter operations, WAN/LAN connectivity, and security.
• Manage queue and ticket prioritization.
• Conduct root cause analysis and maintain device performance.
• Assist with client migrations and complex projects.
• Deploy, maintain, and lead cloud & on-premises data center solutions.
• Provide monthly analytics reports of team performance & capacity.
• Oversee compliance of Auxis operating processes.
• Provide technical training for the team.
• Stay updated on relevant technologies.
• Make recommendations for performance improvements and automation.

Conocimientos

6+ years experience

Windows Server

MS Entra ID

Linux

Virtualization

Cloud technologies

Server procedures

Educación

Bachelor's degree in Computer Science, Engineering, IT

Herramientas

PowerShell

VBScript

BAT scripting

Shell scripting

Azure

AWS

Descripción del empleo

Job Summary

The Systems Engineer Sr. is responsible for administrating and supporting the client’s operating system environments according to best practices, while ensuring high levels of system availability and performance. This role involves solutioning, automating and resolving escalated service issues, and maintaining efficient operations management.

Responsibilities

• Design and define operating runbooks.
• Coach junior engineers for issue resolution.
• Responsible for designing and defining operating runbooks.
• Be available for other engineers and coach them to resolution.
• Provide L 2 troubleshooting and escalated support for datacenter operations, WAN / LAN connectivity, and security.
• Manage queue and ticket prioritization.
• Conduct root cause analysis and maintain device performance.
• Assist with client migrations and complex projects.
• D eploy, maintain , and lead cloud & on-premises data center solutions.
• Provide recommendations to improve client operating environment and datacenter technologies.
• Support the sales team in solution opportunities.
• Manage complex technical problems.
• Provide monthly analytics reports of team performance & capacity.
• Oversee the compliance of Auxis operating processes.
• Provide technical training for the team.
• Stay updated on relevant technologies.
• Make recommendation s for performance improvement s and automation .

Skills And Experience

Experience

• 6 + years working experience in a related field.
• Strong experience with Microsoft server operating systems, MS Entra ID, Linux, virtualization, and Cloud Technologies.
• Proven experience with large, complex server-based cloud environments.
• Experience with creating documents such as server procedures .
• Participate in 24x7 on-call support rotation .

Education

• Computer Science, Engineering, IT bachelor's degree or equivalent work experience.

Technical Skills

• Advanced skills in monitoring system performance and backup technologies.
• Strong knowledge of virtualization and Cloud operations .
• Scripting abilities in languages such as PowerShell, VBScript, BAT, etc.
• Excellent written, verbal, and interpersonal skills.
• Knowledge in ITIL.

Additional Requirements (depending on role)

• Linux
• Knowledge of Linux distributions : Red Hat, Amazon Linux, CentOS
• Ab ility to write scripts using languages such as Shell, Pyt h on, etc.
• Knowledge of protocols such as DNS, HTTP, LDAP, SMTP, SNMP
• Windows
• Knowledge of Windows versions: 2012 and above.
• Scripting abilities in languages such as PowerShell, VBScript, BAT, etc.
• Knowledge of protocols such as DNS, HTTP, LDAP, SMTP, SNMP.
• Knowledge of Windows Active Directory and MS Entra ID.

Required Technical Proficiencies

• Azure Administrator or above.
• AWS SysOps or above.
• ITIL 4 Foundations

Language Skills

• English Level B2+

About Auxis

Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have a better visualization of the pulse of our organization.