Shopper Fraud Risk Analyst

Sezzle; Bogotá ciudad; Hybrid; COP 55,811,000 - 74,415,000; Full time

Job summary

Sezzle is hiring a Fraud Operations Analyst to monitor and investigate real-time transactions for fraud, collaborating with cross-functional teams to enhance prevention systems. The role emphasizes rapid decision-making, data-driven investigations, and staying ahead of evolving fraud trends.

The position is an English-resume, contractor role with a strong emphasis on analytics, AI-assisted research, and timely case resolution to protect merchant and customer value.

Qualifications

• Bachelor's degree required.
• Minimum 1 year investigating and resolving fraud incidents.
• Able to analyze data and make decisions in a fast-paced environment.
• Detail-oriented with strong problem-solving and communication skills.

Responsibilities

• Monitor real-time transactions for fraud and abuse flags for manual review.
• Investigate transactions using internal policies to determine fraud.
• Analyze account patterns and data to support investigations.
• Research fraud trends to improve detection systems and rules.
• Collaborate with analysts, data scientists and engineers to enhance fraud prevention.
• Maintain knowledge of fraud prevention techniques and technologies.
• Meet SLAs to minimize potential losses from queued cases.
• Handle escalations from internal and external stakeholders professionally.

Skills

Fraud analysis

Data analysis

Decision making

Communication

AI tooling (Claude)

Education

Bachelor's degree

Tools

SQL

Python

Job description

Sezzle is hiring a Fraud Operations Analyst to monitor and investigate real-time transactions for fraud, collaborating with cross-functional teams to enhance prevention systems. The role emphasizes rapid decision-making, data-driven investigations, and staying ahead of evolving fraud trends.

The position is an English-resume, contractor role with a strong emphasis on analytics, AI-assisted research, and timely case resolution to protect merchant and customer value.