Fraud Ops Intern: Real-Time Risk & Analytics

Sezzle; Bogotá ciudad; On-site; COP 26,561,000 - 35,935,000; Full time

Job summary

Sezzle is seeking a talented Fraud Operations Intern to thrive in a fast-paced team focused on monitoring and preventing fraudulent activities in online shopping. The role offers full-time hours, Monday to Friday, 9:00 am to 5:30 pm local time, with a paid internship arrangement in Bogotá, Colombia.

You’ll work across analysts, data scientists and engineers to strengthen fraud detection and drive process improvements.

Qualifications

• Experience in data analysis and fast-paced decision making.
• Attention to detail and ability to multitask.
• Excellent problem-solving and analytical skills.
• Strong business judgment and communication skills.
• Ability to self-start and work with minimal supervision after training.
• Experience with Claude or equivalent large language model tools required.

Responsibilities

• Monitor real-time transactions and other customer behaviors flagged for fraud and abuse for manual review.
• Investigate individual transactions using internal policies and review methodologies to determine if the transactions are fraudulent.
• Understand our systems and tools; investigate account patterns through data analysis.
• Research fraud and user behavior to contribute to machine learning models, rules and other detection systems.
• Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools.
• Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies.
• Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses.
• Handle escalations from internal and external stakeholders in a professional and efficient manner.

Skills

Data analysis

Attention to detail

Problem solving

Communication

Self-start

LLM tools (Claude)

Tools

Claude or similar LLM tools

Job description

Sezzle is seeking a talented Fraud Operations Intern to thrive in a fast-paced team focused on monitoring and preventing fraudulent activities in online shopping. The role offers full-time hours, Monday to Friday, 9:00 am to 5:30 pm local time, with a paid internship arrangement in Bogotá, Colombia.

You’ll work across analysts, data scientists and engineers to strengthen fraud detection and drive process improvements.