ServiceNow QA Analyst — Remote/Hybrid Testing Expert

Cognizant; Perímetro Urbano Barranquilla; Híbrido; COP 60.000.000 - 90.000.000; Jornada completa

Descripción de la vacante

Cognizant is seeking a ServiceNow QA Analyst to ensure the quality, reliability, and performance of ServiceNow solutions throughout the software development lifecycle. You will work with developers, analysts, stakeholders, and clients to deliver high-quality digital solutions in a flexible work model.

Responsibilities include creating test plans and scripts, identifying defects, and validating interfaces and integrations.

Formación

• Bachelor's degree in software engineering, computer science, information technology, mathematics, engineering, or a related field.
• Experience in software quality assurance and testing methodologies.
• Experience creating and executing test cases, test plans, and defect management processes.
• Understanding of Agile development methodologies and sprint-based delivery environments.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Effective written and verbal communication skills.

Responsabilidades

• Create and execute test plans, test cases, and test scripts to validate functional and non-functional requirements.
• Identify, document, and track defects while ensuring timely resolution and clear communication with project teams.
• Review requirements and system specifications to ensure complete test coverage and alignment with client expectations.
• Validate user interfaces, workflows, and integrations to ensure consistency, usability, and functionality.
• Apply Agile testing practices and contribute to continuous improvements in quality assurance processes.
• Lead quality assurance activities across complex projects with minimal supervision.
• Proactively identify risks, gaps, and quality concerns throughout the development lifecycle.
• Partner with stakeholders to recommend testing strategies and quality improvements.
• Support the development and refinement of QA standards, processes, and best practices.

Conocimientos

Analytical thinking

Attention to detail

Communication skills

Problem solving

Educación

Bachelor's degree

Herramientas

ServiceNow

Automation frameworks

Descripción del empleo

Cognizant is seeking a ServiceNow QA Analyst to ensure the quality, reliability, and performance of ServiceNow solutions throughout the software development lifecycle. You will work with developers, analysts, stakeholders, and clients to deliver high-quality digital solutions in a flexible work model.

Responsibilities include creating test plans and scripts, identifying defects, and validating interfaces and integrations.