Service Delivery Analyst: Customer Success & Ops Optimizer

Empresa Confidencial; Bogotá; Presencial; COP 35.000.000 - 45.000.000; Jornada completa

Descripción de la vacante

Empresa Confidencial in Bogotá is looking for a detail-oriented professional to manage and analyze Tekniplex orders. This role requires optimizing the fulfillment of procedures and ensuring the quality of customer service.

The ideal candidate will have 3+ years of customer service experience, excellent communication skills in both Spanish and English, and strong organizational and multitasking abilities.

Formación

• Proven experience in customer service. 3+ years.
• Excellent verbal and written communication skills in both Spanish and English (B1).
• Strong organizational and multitasking abilities.

Responsabilidades

• Prepare and send pending reports.
• Analyze and control inventories according to business line.
• Ensure fulfillment of customer service agreements.

Conocimientos

Customer service experience

Verbal and written communication skills

Organizational skills

Multitasking abilities

Descripción del empleo

Empresa Confidencial in Bogotá is looking for a detail-oriented professional to manage and analyze Tekniplex orders. This role requires optimizing the fulfillment of procedures and ensuring the quality of customer service.

The ideal candidate will have 3+ years of customer service experience, excellent communication skills in both Spanish and English, and strong organizational and multitasking abilities.