Senior Windows Server & IT Operations Analyst

Auxis LLC; Bogotá; On-site; COP 60,000,000 - 90,000,000; Full time

Job summary

Auxis in Bogotá, Colombia seeks a Sr. OS Analyst to administer and support client OS environments, ensuring high availability and performance. You will handle L1/L2 troubleshooting, manage AD, DHCP, DNS, and security, and work with IT Service Desk and vendors to expedite resolutions.

Fluent English and Spanish required; ITIL knowledge is a plus. Ideal candidate has 2+ years in OS administration, experience with Windows Server, AD, and virtualization, plus scripting skills in PowerShell or

Qualifications

• Experience administering Windows servers and basic networking.
• Experience with Active Directory administration.
• Nice-to-have Linux knowledge and Cisco CCNA familiarity.

Responsibilities

• Provide L1/L2 troubleshooting for OS issues, hardware performance, security vulnerabilities, and basic systems management tasks.
• Manage alerts for Windows Server services (DHCP, DNS, AD, CA).
• Respond to events to ensure system and infrastructure availability.
• Collaborate with client application teams to resolve OS, availability, and performance issues.
• Monitor security, backup, and redundancy systems per standards.
• Support IT Service Desk, Engineering teams, and vendors to expedite resolution.
• Review logs of events per requirements.
• Document and manage tickets, including updates and performance.
• Identify opportunities for alert reduction and automation.
• Recognize alert patterns and suggest solutions.

Skills

Windows Server administration

Active Directory

Networking basics

Scripting: PowerShell

VBScript / BAT scripting

Office 365 & email security

Virtualization

Cloud computing concepts

ITIL basics

Bilingual English/Spanish (B2+)

Education

High school diploma

Bachelor's degree in Computer Science / IT / Engineering

Tools

Linux knowledge

Cisco CCNA (Nice to Have)

Job description

Auxis in Bogotá, Colombia seeks a Sr. OS Analyst to administer and support client OS environments, ensuring high availability and performance. You will handle L1/L2 troubleshooting, manage AD, DHCP, DNS, and security, and work with IT Service Desk and vendors to expedite resolutions.

Fluent English and Spanish required; ITIL knowledge is a plus. Ideal candidate has 2+ years in OS administration, experience with Windows Server, AD, and virtualization, plus scripting skills in PowerShell or